Napleton Autowerks of Rockford

Dex,Todd & Scott made me feel welcome The whole staff at Napleton Subaru were great. Todd, Scott and Dex were easy to work with and made my car shopping fun. I've already told friends to g The whole staff at Napleton Subaru were great. Todd, Scott and Dex were easy to work with and made my car shopping fun. I've already told friends to give them a try More

Very easy, enjoyable experience My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help me find exactly what I was looking for and made the purchasing process very quick, compared to other dealer that I have dealt with before. I highly recommend purchasing your next vehicle at Napletons Porsche, Cadillac, and Subaru. They take good care of all of the vehicles on their lot and are very willing to make sure you get what you are looking for. More

Low pressure great info Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll co Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll come back More

Best vehicle purchase experience - ever! When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle aw When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle away with a smile on your face, it actually says it all. Troy's professionalism and attention to detail made the purchase stress-free. Thank you for that Troy. More

Truly a model car salesmen. Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not co Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not completely comfortable with during the buying experience. I will be back as a repeat customer for sure. More

Troy is amazing. I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in the future. More

Troy Vail is a consummate professional. His product knowledge and attention to detail is outstanding. Troy’s ability to continuously exceed my expectations is is a consummate professional. His product knowledge and attention to detail is outstanding. Troy’s ability to continuously exceed my expectations is one of the reasons I am in the market for yet another Porsche. More

Ten years, three cars (Mercedes, Audi, Porsche) Due to outstanding salesmanship of Troy Vail we made a conscious decision to purchase all of our cars from him. Troy is very knowledgeable about all a Due to outstanding salesmanship of Troy Vail we made a conscious decision to purchase all of our cars from him. Troy is very knowledgeable about all aspects of the automobiles he sells. He demonstrates the highest level of integrity, is courteous and respected our time. We think that he must be an exemplary employee and Napleton is fortunate to have him. We’ve enjoyed our relationship with the finest auto dealership and staff in Rockford. (Unfortunately, the following question in this survey asks for the vehicle brand we’ve purchased and the only choice is Cadillac, Saab, and Subaru. We’ve purchased a Mercedes, Audi and Porsche, all superior vehicles.) More

Excellent Experience Troy Vail made me feel at ease during the leasing experience of my Mercedes Benz...both times. I highly recommend working with Troy Vail at Napleton A Troy Vail made me feel at ease during the leasing experience of my Mercedes Benz...both times. I highly recommend working with Troy Vail at Napleton Autowerks of Rockford. More

Repeat Customer We have been repeat customers, year after year, for a minimum of 9 vehicles.. We continually request for Troy, not only because of our business relati We have been repeat customers, year after year, for a minimum of 9 vehicles.. We continually request for Troy, not only because of our business relationship that has developed over the years, but because he offers the utmost professionalism and experience. His knowledge of vehicles is beyond impressive, which enables him to educate his Buyers. He truly commits to your happiness with your new vehicle! More