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Napleton Autowerks of Rockford

Rockford, IL

4.6
541 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 541 reviews

January 25, 2018

Mike Price My husband and I were wanting to purchase our first new vehicle in many years. We were not looking forward to "wheeling and dealing" with a pushy car More

by judy
Recommend Dealer
Yes
Employees Worked With
Michael Price
January 25, 2018

My new?car My husband and i bought my new Cadillac at Napletons. We walk into Napletons and were treated just like family.We told them what i wanted and Scott a More

by Debs new car 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Justine Brugger
January 24, 2018

Dex,Todd & Scott made me feel welcome The whole staff at Napleton Subaru were great. Todd, Scott and Dex were easy to work with and made my car shopping fun. I've already told friends to g More

by Jbax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dex,Todd and Scott
January 24, 2018

Very easy, enjoyable experience My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
January 24, 2018

Low pressure great info Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll co More

by N Humpfris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Ciconte, Todd Tifft
January 24, 2018

Best vehicle purchase experience - ever! When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle aw More

by Brit58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
January 24, 2018

Truly a model car salesmen. Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not co More

by German Car Fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
January 23, 2018

Troy is amazing. I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in More

by Reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
January 23, 2018

Troy Vail is a consummate professional. His product knowledge and attention to detail is outstanding. Troy’s ability to continuously exceed my expectations is More

by Porsche4001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
January 23, 2018

Repeat Customer We have been repeat customers, year after year, for a minimum of 9 vehicles.. We continually request for Troy, not only because of our business relati More

by Hzlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
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