Napleton Autowerks of Rockford
Rockford, IL
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Mike Price My husband and I were wanting to purchase our first new vehicle in many years. We were not looking forward to "wheeling and dealing" with a pushy car My husband and I were wanting to purchase our first new vehicle in many years. We were not looking forward to "wheeling and dealing" with a pushy car salesman. We found the exact opposite in Mike Price. He was attentive to our needs and gave us a good price without bickering. Very knowledgeable. I would highly recommend Mike to anyone looking for a pleasant car-buying experience. More
My new?car My husband and i bought my new Cadillac at Napletons. We walk into Napletons and were treated just like family.We told them what i wanted and Scott a My husband and i bought my new Cadillac at Napletons. We walk into Napletons and were treated just like family.We told them what i wanted and Scott and Justine found me the car of my dreams its a beautiful red Cadillac XTS with everything on it love everything about it even the heated string wheel isnt real hard to take .i totally would recommend them for a new or used car they were wonderful to deal with .Thank u Scott &Justine love guys More
Dex,Todd & Scott made me feel welcome The whole staff at Napleton Subaru were great. Todd, Scott and Dex were easy to work with and made my car shopping fun. I've already told friends to g The whole staff at Napleton Subaru were great. Todd, Scott and Dex were easy to work with and made my car shopping fun. I've already told friends to give them a try More
Very easy, enjoyable experience My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help me find exactly what I was looking for and made the purchasing process very quick, compared to other dealer that I have dealt with before. I highly recommend purchasing your next vehicle at Napletons Porsche, Cadillac, and Subaru. They take good care of all of the vehicles on their lot and are very willing to make sure you get what you are looking for. More
Low pressure great info Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll co Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll come back More
Best vehicle purchase experience - ever! When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle aw When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle away with a smile on your face, it actually says it all. Troy's professionalism and attention to detail made the purchase stress-free. Thank you for that Troy. More
Truly a model car salesmen. Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not co Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not completely comfortable with during the buying experience. I will be back as a repeat customer for sure. More
Troy is amazing. I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in the future. More
Troy Vail is a consummate professional. His product knowledge and attention to detail is outstanding. Troy’s ability to continuously exceed my expectations is is a consummate professional. His product knowledge and attention to detail is outstanding. Troy’s ability to continuously exceed my expectations is one of the reasons I am in the market for yet another Porsche. More
Repeat Customer We have been repeat customers, year after year, for a minimum of 9 vehicles.. We continually request for Troy, not only because of our business relati We have been repeat customers, year after year, for a minimum of 9 vehicles.. We continually request for Troy, not only because of our business relationship that has developed over the years, but because he offers the utmost professionalism and experience. His knowledge of vehicles is beyond impressive, which enables him to educate his Buyers. He truly commits to your happiness with your new vehicle! More