Napleton Autowerks of Rockford

Great service start to finish I found a 2015 Camaro that we were interested in on Cargurus that was a thousand miles away. I submitted a contact request to the dealer, Napleton Aut I found a 2015 Camaro that we were interested in on Cargurus that was a thousand miles away. I submitted a contact request to the dealer, Napleton Autowerks and received a prompt reply from Internet Sales Specialist Brenna Walant. Brenna answered all of the questions that I had about the car. Then she contacted her manager to assist with this being an out-of-state purchase and I had some questions on that. We agreed on a fair price when Sales Mgr Scott Nicoll called me with the details of the transaction and also offered his assistance with shipping the vehicle. Certified Sales Consultant Justine Brugger took over from there and provided us with all of the necessary paperwork and timely support we needed to make the purchase stress-free. The car was picked up by the transporter @ Napleton on time and delivered to us as agreed. All communications with Napleton were clear and timely throughout the entire process and each member of the team was professional, helpful and a pleasure to work with. More

Great vehicle purchase experience! Our salesperson, Matt, was very knowledgeable and assisted us in choosing the vehicle that best matched our needs and preferences. Matt gave us det Our salesperson, Matt, was very knowledgeable and assisted us in choosing the vehicle that best matched our needs and preferences. Matt gave us detailed and helpful explanations of our Subaru's features. Everyone we encountered at the dealership was friendly and helpful. All in all, this was an enjoyable buying experience. More

Troy Vail Troy is great, knows his cars and is always helpful and detailed. Purchased I think eight cars from Troy and will be back again when the time comes. Troy is great, knows his cars and is always helpful and detailed. Purchased I think eight cars from Troy and will be back again when the time comes. More

Professional and Accommodating Mr. Price was a very professional and accommodating salesman. My husband and I found him very helpful and not overbearing. He was willing to make acco Mr. Price was a very professional and accommodating salesman. My husband and I found him very helpful and not overbearing. He was willing to make accommodations for us and was friendly/reasonable. I would definitely recommend working with the dealership and him personally. More

Professional and easy Michael Price made it really easy to purchase my new Subaru Crosstrek, It's my first time purchasing through Subaru, and Mike kept me very informed on Michael Price made it really easy to purchase my new Subaru Crosstrek, It's my first time purchasing through Subaru, and Mike kept me very informed on what features the car had, things I could add on, He helped me work through the financing options prior to me coming in and purchasing the car. Everyone at Napleton was wonderful! More

Great experience Mike was the best! Pleasant, professional and knowledgeable! No pressure..he made me a life long Subaru customer!! Thx Mike for finding my dream car! Mike was the best! Pleasant, professional and knowledgeable! No pressure..he made me a life long Subaru customer!! Thx Mike for finding my dream car! More

Very good service We had a great time buying our car Tim our sales person Greg,Troy and Jim in finance were great. We have had no problems . We had a great time buying our car Tim our sales person Greg,Troy and Jim in finance were great. We have had no problems . More

Leasing our new 2018 Subaru Crosstrek Our experience was exceptional! Mike Price is the consummate professional ... knowledgeable ... friendly ... focused on our needs. We strongly recomme Our experience was exceptional! Mike Price is the consummate professional ... knowledgeable ... friendly ... focused on our needs. We strongly recommend Napleton’s, Suburu Crosstrek, and especially Mike Price if you are searching for the best vehicles and customer service. Mike & Darcie Chamberlain More

A great place to buy a car Great experience buying our car here. We got a great car at a great price and received excellent customer service. JR even came in on his day off to c Great experience buying our car here. We got a great car at a great price and received excellent customer service. JR even came in on his day off to complete our sale. We could not be happier and would recommend this dealership to anyone. More

Great I bought the car It qas enjoyable. Mike,is the eplitome of good aervice. I believe the legacy is possibly the best vehicle i have ever had. Sorry about the delay in se It qas enjoyable. Mike,is the eplitome of good aervice. I believe the legacy is possibly the best vehicle i have ever had. Sorry about the delay in sending the review. More