Napleton Autowerks of Rockford

Cadillac Napleton- Brian and Nick Nick went and test drove the different cars I was interested in and helped me narrow it down to which one I liked best. Nick and Brian both did everyt Nick went and test drove the different cars I was interested in and helped me narrow it down to which one I liked best. Nick and Brian both did everything they could to get me in the car I wanted and did a great job answering all of my questions and making sure I was comfortable in the time I was there. They even put up with my crazy two year old. Ended up leaving in a car I love and had a great experience! More

Second car JR did a great job getting us into our second car purchased from him. We walked in asking for this vehicle and he worked his magic to make the deal. W JR did a great job getting us into our second car purchased from him. We walked in asking for this vehicle and he worked his magic to make the deal. We are very satisfied with our experience this time around. More

I love my Forester!!! Michael was great!!! He was patient, honest, and knowledgeable. He helped me find the exact car I wanted to drive away in. The process too way too lon Michael was great!!! He was patient, honest, and knowledgeable. He helped me find the exact car I wanted to drive away in. The process too way too long, but it was totally worth it!!! He even called the next day to make sure I was happy with my purchase. More

Knowledgeable and helpful! We truly enjoyed doing business with this dealership. Our salesman, Matthew Vincent, was very helpful. He had answers to all our questions and was t We truly enjoyed doing business with this dealership. Our salesman, Matthew Vincent, was very helpful. He had answers to all our questions and was truly pleasant to deal with. Mr. Nichol was also very nice to work with. It was the most pleasurable car-buying experience we've had, and we would highly recommend this dealership to anyone. Kirk and Paula Bennington More

Overall everything was great! Very friendly and efficient. Not too pushy, just good follow up. Answered question well. Great demo. Great explanation of features and options. W Very friendly and efficient. Not too pushy, just good follow up. Answered question well. Great demo. Great explanation of features and options. We're willing to take the time we needed. More

Great Service From Richard Dummer! My wife finally procured her first automobile and it was through Richard Dummer...it is a Porsche Macan Special S. She is elated with the vehicle and My wife finally procured her first automobile and it was through Richard Dummer...it is a Porsche Macan Special S. She is elated with the vehicle and the service provided by Mr. Dummer. The promises were all kept and there was no pressure in the sale. The dealership He represents delivered the Macan in excellent condition and Mr. Dummer provided calm explanations of the Macan’s equipment. I highly recommend Mr. Dummer and the dealership for honest accurate sales. More

Scrolling the internet led me to a great deal I was looking at selling my older 7.3 diesel truck and getting something newer. I scrolled the internet and found this 2015 f350 platinum and it was l I was looking at selling my older 7.3 diesel truck and getting something newer. I scrolled the internet and found this 2015 f350 platinum and it was love at first sight. I went in that night checked it out real quick and said I would be back the next day. Next day I went in to the dealership and met Matthew Vincent and instantly he was a no fuss type of guy. I knew what I wanted and what I wanted to pay. Vincent respected that and knew I was ready to get the deal done. We went for a test drive and just let me do my thing. xxxx the truck spoke for itself and Matthew knew it and liked it as much as me. That being said he wasn't pushy or selling me any gimmicks he was straight with me as I was with him. So when we did get the deal rolling Gary fought with me for a bit always need that in selling a vehicle. I was driving a hard bargain with my old truck as a trade in. In the end though I ended up with a great deal and they worked with my bank as well which was great. So if your in the market for a vehicle and are a straight shooter Napletons Subaru is where you need to go and make sure you visit Mattew Vincent for a down to earth experience. More

Bought A 2018 Subaru Forester First of all, We are very happy to say we are the proud owners of a 2018 Subaru Forester!!!!!This couldn't of happen without all these people working First of all, We are very happy to say we are the proud owners of a 2018 Subaru Forester!!!!!This couldn't of happen without all these people working together for us to make a dream come true.So therefore, we would like to say thank you to all the people that made this happen for us... Gary,Tim N.,Todd,Jim,and Scott.Gary had to switch over paper work that was set in motion but had it stopped(Thank you).Tim N. was our salesman that went back and forth for us to get what was in our hearts(Thank you).Todd,Jim,and Scott we are very very grateful for your time and energy into putting into your staff that creates that "Wonderful Customer Service"(Thank you).This was a very pleasant experience for us that will not be forgotten for a long time. More

The emerald in my jewelry box. I'm going to be completely honest a new car was not in the picture at all for me this year complete surprise to me so I had went shopping all day endi I'm going to be completely honest a new car was not in the picture at all for me this year complete surprise to me so I had went shopping all day ending up here near the end of it with that dreadful feeling that car shopping or any kind of life changing decision gives you in your stomach and I end up finding this 2011 subaru outback in a beautiful green color drove it and it just felt right although it was a little out of my price range Mike Fisher and the team at napleton stop at nothing to get me into the car that I fell in love in since day one More

extremely friendly and customer focused If you are looking for a vehicle, I suggest reaching out to Brenna. She is extremely friendly, customer focused, and knows her products. This is every If you are looking for a vehicle, I suggest reaching out to Brenna. She is extremely friendly, customer focused, and knows her products. This is everything a consumer can value, for a nice car buying experience! More