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Napleton Autowerks of Rockford

Rockford, IL

4.5
539 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 539 reviews

April 02, 2018

Great Visit to Service I had a great visit to Napleton's on Friday they were all really nice and respectful of me and my time. I would definitely recommend them to others. More

by Subura10987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irv Bolthouse
April 02, 2018

Excellent experience Michael and Charles were absolutely great to work with! Would recommend to anybody looking for a new car. They made the car buying process seamless an More

by Derek Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Madison, Michael Price
March 31, 2018

My Cadiiiac from Napletons I had a great experience with Napleton. Demin Wright gave me a good amount for trade in so I was able to buy my Cadillac, which I love. I would def More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Nick Perkins
March 31, 2018

Satisfied Customer Every member of the Napleton staff that my wife and I came in contact with during our purchase experience were a pleasure to deal with. Our Sales Repr More

by linda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Baylor
March 30, 2018

Best experience buying my Cadillac Nick Perkins worked with me throughout as my Salesman. He was very knowledgeable, understood what I was looking for, and was patient helping me learn More

by CTS Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Nick Perkins
March 30, 2018

salesman we've been know Tim Normoyle about 20 years, he is never change treat the customer, always there when we need, kind friendly, you name it thank you Ti More

by kwang s an
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Normoyle
March 29, 2018

Decisions, Decisions, Decisions Mike was very helpful in deciding which car to buy. He accurately pointed out the key decision points, but didn't push his opinion. I'm very pleased More

by GrandpaJohn
Recommend Dealer
Yes
Employees Worked With
Matthew Vincent, Susan Biggers
March 29, 2018

Best Luxury Car Buying Experience! Great experience from start to finish! Best car buying experience I have ever had. Ken Baylor is an excellent Salesman and Scott Nicoll is a great Sal More

by Shannon Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll, Ken Baylor
March 28, 2018

What a great experience and dealership I I have been looking for an Escalade for about six months now and from the beginning Justine worked so very hard and diligently to find the exact v More

by jimi4478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine Brugger
March 28, 2018

Brenna knows her products!! Helped me search for a used vehicle ! She knows all Subaru information that I had asked ! Very polite ! Go to her if you need anything More

by Himynameis cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenna Walant
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