Napleton Autowerks of Rockford

Comfortable This being our second purchase from Napleton's says it all. Excellent sales and service all around. Very homey atmosphere. Todd made us an offer we co This being our second purchase from Napleton's says it all. Excellent sales and service all around. Very homey atmosphere. Todd made us an offer we couldn't refuse! Thanks again Todd! More

New Platinum Cadillac Escalade ESV Cadillac and Napleton team up for another great buying experience. Excellent service and generous trade in allowance made it easy to step up to my ne Cadillac and Napleton team up for another great buying experience. Excellent service and generous trade in allowance made it easy to step up to my newest Escalade. Sales associate Ken Baylor put the pieces together for us so I could drive it home today! More

A very nice lady to work with. Ok here’s the review on Brenna. She’s very kind & very helpful. She got answers to all my questions & offered her help for everything I needed about t Ok here’s the review on Brenna. She’s very kind & very helpful. She got answers to all my questions & offered her help for everything I needed about the vehicle I was interested in. More

Brenna is an awesome employee!!! Wanted to say if you are looking for a vehicle go to Brenna !!! This girl knows her products ! Very kind and you can tell she is passionate about what Wanted to say if you are looking for a vehicle go to Brenna !!! This girl knows her products ! Very kind and you can tell she is passionate about what she does for a living ! More

Comfortable and Easy Experience Very pleased with Dealership and Sales person. They were helpful, friendly, and very competent. We felt very comfortable and well informed about the Very pleased with Dealership and Sales person. They were helpful, friendly, and very competent. We felt very comfortable and well informed about the car and all documents. More

Excellent Car Salesman Matt Vincent did an excellent job when I bought my Forester. He listened to what I wanted, didn’t need, and found the car that best matched my needs. Matt Vincent did an excellent job when I bought my Forester. He listened to what I wanted, didn’t need, and found the car that best matched my needs. During the test drive he did an excellent job of demonstrating the EyeSight driver-assistance safety systems to me and pointing out features of the car. When I picked up the car he spent time going over all the features, how to use them, and pointing out things that are a little confusing to new owners or different than my previous car. After the delivery he has followed up several times to ensure everything is going fine and to see if I had any questions. More

Love my new Crosstrek! Got a lot of personal attention and great service - especially since it took three visits to make up my mind! Love my new 2018 Subaru Crosstrek! Such Got a lot of personal attention and great service - especially since it took three visits to make up my mind! Love my new 2018 Subaru Crosstrek! Such a wonderful birthday present. More

Painless! Great experience at Napleton! Like a lot of people I'm always very apprehensive about buying a car due to some less than pleasant past experiences. Th Great experience at Napleton! Like a lot of people I'm always very apprehensive about buying a car due to some less than pleasant past experiences. This one was different; we handled almost the entire process via e-mail which was much less stressful than the usual haggling in person. When I came in for the actual purchase I found the entire team friendly, gracious and courteous. Can't tell you what a relief it was to just get information and have options presented to you but not get the usual "hard sell". Kudos to Mike, Gary and Jim. I went home with a new car and a smile on my face :D More

Awesome sales staff I have two new vehicles from this dealership and both times the service has been nothing but extraordinary thanks to Matt, They won’t send you out th I have two new vehicles from this dealership and both times the service has been nothing but extraordinary thanks to Matt, They won’t send you out the door with any questions as they totally cover every aspect of the vehicle with you Excellent dealership and will definitely go back in the future More

New car purchase and trade Totally satisfied. Very thorough and engaging process in the selection of the new vehicle. Would highly recommend this sales professional. Have alw Totally satisfied. Very thorough and engaging process in the selection of the new vehicle. Would highly recommend this sales professional. Have always been very satisfied with the service team when my last car needed service. More