Napleton Autowerks of Rockford

Fantastic experience Justine was very knowledgeable about the vehicles. Wonderful atmosphere and people. The people at Napleton made you feel like part of the family, gett Justine was very knowledgeable about the vehicles. Wonderful atmosphere and people. The people at Napleton made you feel like part of the family, getting to know you and not treating as just someone who is just buying a car! More

Great service! Reached out to JR to trade in a car that I was not happy with. He was very helpful in getting me out of the old one and into one much better still wi Reached out to JR to trade in a car that I was not happy with. He was very helpful in getting me out of the old one and into one much better still within my budget! Thanks for working with me. More

Simple and Easy This was my first big purchase but Nick & Tim went above and beyond to make sure I get taken care of for the best price. This was my first big purchase but Nick & Tim went above and beyond to make sure I get taken care of for the best price. More

Customer review Mr. Lothian J. R Henry made me feel very comfortable in my decision, and really make me feel like part of the family. He stuck with me even after I le Mr. Lothian J. R Henry made me feel very comfortable in my decision, and really make me feel like part of the family. He stuck with me even after I left the premises. It wasn't just goodbye after purchase, but rather welcome to the family. THANK YOU MR. J,R Henry. More

Comfortable This being our second purchase from Napleton's says it all. Excellent sales and service all around. Very homey atmosphere. Todd made us an offer we co This being our second purchase from Napleton's says it all. Excellent sales and service all around. Very homey atmosphere. Todd made us an offer we couldn't refuse! Thanks again Todd! More

New Platinum Cadillac Escalade ESV Cadillac and Napleton team up for another great buying experience. Excellent service and generous trade in allowance made it easy to step up to my ne Cadillac and Napleton team up for another great buying experience. Excellent service and generous trade in allowance made it easy to step up to my newest Escalade. Sales associate Ken Baylor put the pieces together for us so I could drive it home today! More

A very nice lady to work with. Ok here’s the review on Brenna. She’s very kind & very helpful. She got answers to all my questions & offered her help for everything I needed about t Ok here’s the review on Brenna. She’s very kind & very helpful. She got answers to all my questions & offered her help for everything I needed about the vehicle I was interested in. More

Brenna is an awesome employee!!! Wanted to say if you are looking for a vehicle go to Brenna !!! This girl knows her products ! Very kind and you can tell she is passionate about what Wanted to say if you are looking for a vehicle go to Brenna !!! This girl knows her products ! Very kind and you can tell she is passionate about what she does for a living ! More

Comfortable and Easy Experience Very pleased with Dealership and Sales person. They were helpful, friendly, and very competent. We felt very comfortable and well informed about the Very pleased with Dealership and Sales person. They were helpful, friendly, and very competent. We felt very comfortable and well informed about the car and all documents. More

Excellent Car Salesman Matt Vincent did an excellent job when I bought my Forester. He listened to what I wanted, didn’t need, and found the car that best matched my needs. Matt Vincent did an excellent job when I bought my Forester. He listened to what I wanted, didn’t need, and found the car that best matched my needs. During the test drive he did an excellent job of demonstrating the EyeSight driver-assistance safety systems to me and pointing out features of the car. When I picked up the car he spent time going over all the features, how to use them, and pointing out things that are a little confusing to new owners or different than my previous car. After the delivery he has followed up several times to ensure everything is going fine and to see if I had any questions. More