Napleton Autowerks of Rockford

Our great car buying experience at Napleton From the moment my husband Bob and I walked into Napleton Cadillac we were greeted with nothing but warmth and friendliness. Our Sales Consultant was From the moment my husband Bob and I walked into Napleton Cadillac we were greeted with nothing but warmth and friendliness. Our Sales Consultant was JR Henry. He answered all our questions, took us on test drives of the Buick Lacrosse and explained how the interior worked. We were sold. JR Henry went above and beyond his sales duties to make sure we were extremely satisfied with our new vehicle. He also offered to help us with any future questions if we need to contact him. More

Great follow up and follow thru JR and management were true to their word and went above and beyond! The overall experience made it easy to purchase and finance my new used car. JR and management were true to their word and went above and beyond! The overall experience made it easy to purchase and finance my new used car. More

2018 Subaru Outback 3.5R JDK Our salesperson, Bob Fisher was helpful and knowledgeable. Delivery was quick and efficient,. Charles Madison in finance was helpful and efficient. Our salesperson, Bob Fisher was helpful and knowledgeable. Delivery was quick and efficient,. Charles Madison in finance was helpful and efficient. Everyone from sales to delivery prep was friendly and efficient. More

Wonderful car buying experience Jordan and the rest of the staff were amazing. They were able to answer all our questions. They were able to provide a lot of information that helped Jordan and the rest of the staff were amazing. They were able to answer all our questions. They were able to provide a lot of information that helped us make an informed choice. They made sure we were comfortable throughout the whole process and did their best to keep us informed of what was happening each step of the way. Jordan was friendly and helpful without being pushy. Thanks. More

Love my Forester! Mike sold me my first Forester in 2013. He is knowledgable and explained all my options. I have referred several of my friends to him. Thanks Mike! Mike sold me my first Forester in 2013. He is knowledgable and explained all my options. I have referred several of my friends to him. Thanks Mike! More

Great Experience Love our new Porsche! Troy was very knowledgeable about our questions and upfront and honest about what we would experience as owners. We felt comfo Love our new Porsche! Troy was very knowledgeable about our questions and upfront and honest about what we would experience as owners. We felt comfortable about his willingness to help us through the process. Thanks Troy for making our experience so positive! More

My experience was a blessing j r Henry was excellent The rating I gave was real because the salesman that sold us the SUV sold us the Santa fe we traded in so we came back to him again and he sold us a C The rating I gave was real because the salesman that sold us the SUV sold us the Santa fe we traded in so we came back to him again and he sold us a Cadillac srx 2016 thanks jr Henry!!!! More

Friendly, informative, and very helpful! Troy was so friendly, knowledgable and truly cared about my experience. He couldn't have been any nicer!! He answered all my many questions and was Troy was so friendly, knowledgable and truly cared about my experience. He couldn't have been any nicer!! He answered all my many questions and was very helpful!! I would recommend him to my friends and family and anyone looking for a Porsche!! More

Great experience We love our new used car. Got it at Napelton Cadillac and we were so impressed with the personality of JR. what a nice guy👍. Would recommend Jr We love our new used car. Got it at Napelton Cadillac and we were so impressed with the personality of JR. what a nice guy👍. Would recommend Jr and Brian any day. So happy that we checked what they had for sale online. It was better than pictured. Thank you More

Awesome buying experience and top notch customer service Justine was our salesperson and she was exactly what we needed. Not pushy, down to earth, willing to ask questions if she didn’t know the answer. We L Justine was our salesperson and she was exactly what we needed. Not pushy, down to earth, willing to ask questions if she didn’t know the answer. We LOVE our Honda Odyssey. We drove all the way from Iowa because this was THE vehicle we wanted. We paid a very fair price and when our mechanic found an issue when we got home they worked with us to make it right. This is a great dealership, and I’d absolutely go to them again. More