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Napleton Autowerks of Rockford

Rockford, IL

4.6
541 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 541 reviews

May 21, 2018

Wonderful experience I purchased a 2018 Outback and the service was fantastic. Matthew Vincent was thoughtful and approachable. I appreciated the time he took to careful More

by Meganelise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vincent
May 26, 2018 -

Napleton Autowerks of Rockford responded

Thank you for expressing your feeling about your purchase experience with Matthew Vincent. I'm thrilled that you thought highly of him to write a great review.

May 19, 2018

Our great car buying experience at Napleton From the moment my husband Bob and I walked into Napleton Cadillac we were greeted with nothing but warmth and friendliness. Our Sales Consultant was More

by R&SSanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Horst, Lothan J.R Henry
May 17, 2018

Great follow up and follow thru JR and management were true to their word and went above and beyond! The overall experience made it easy to purchase and finance my new used car. More

by TBCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lothan J.R Henry
May 14, 2018

2018 Subaru Outback 3.5R JDK Our salesperson, Bob Fisher was helpful and knowledgeable. Delivery was quick and efficient,. Charles Madison in finance was helpful and efficient. More

by kelvel85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Madison, Richard Dummer, Bob Fisher
May 14, 2018

Wonderful car buying experience Jordan and the rest of the staff were amazing. They were able to answer all our questions. They were able to provide a lot of information that helped More

by Deb and Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan's manager Steve. , Jordan Davis
May 13, 2018

Love my Forester! Mike sold me my first Forester in 2013. He is knowledgable and explained all my options. I have referred several of my friends to him. Thanks Mike! More

by Teddy123
Recommend Dealer
Yes
Employees Worked With
Michael Price
May 12, 2018

Great Experience Love our new Porsche! Troy was very knowledgeable about our questions and upfront and honest about what we would experience as owners. We felt comfo More

by Freida4
Recommend Dealer
Yes
Employees Worked With
Troy Vail
May 12, 2018

My experience was a blessing j r Henry was excellent The rating I gave was real because the salesman that sold us the SUV sold us the Santa fe we traded in so we came back to him again and he sold us a C More

by Big niccos 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lothan J.R Henry
May 11, 2018

Friendly, informative, and very helpful! Troy was so friendly, knowledgable and truly cared about my experience. He couldn't have been any nicer!! He answered all my many questions and was More

by Jude1234
Recommend Dealer
Yes
Employees Worked With
Troy Vail
May 10, 2018

Great experience We love our new used car. Got it at Napelton Cadillac and we were so impressed with the personality of JR. what a nice guy👍. Would recommend Jr More

by Cadsrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Lothan J.R Henry
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