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Napleton Autowerks of Rockford
Rockford, IL
541 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 541 reviews
May 31, 2018
Fast and Nice..Matthew Wayne style I brought in my Subaru for an oil change and tire rotation. I was treated like family. Irv Bolthouse, and Big Mike P. showed me where the coffee was a I brought in my Subaru for an oil change and tire rotation. I was treated like family. Irv Bolthouse, and Big Mike P. showed me where the coffee was and 30 minutes later my car was not only done, but it was cleaned inside and out. All of the service Advisers treat me as if they really know me. Irv even had flowers on his desk from his nice girl friend. I think I am going to buy another car from Napleton next year. More
by Matthew Wayne
Employees Worked With
Chad Hauser, Irv Bolthouse, Mike Palumbo, Ryan Fagerstrom
May 30, 2018
Great Visit to Service I dealt with Irv last Friday and I loved the service I received for my Subaru. Evyonne in service was really nice and I my car was returned clean and I dealt with Irv last Friday and I loved the service I received for my Subaru. Evyonne in service was really nice and I my car was returned clean and in a timely manner. More
by Subura10987
Employees Worked With
Irv Bolthouse
May 29, 2018
Wonderful Experience! Our experience with Jordan and the team at Napelton Subaru was like no other car buying experience we have ever had. They were polite, respectful, acc Our experience with Jordan and the team at Napelton Subaru was like no other car buying experience we have ever had. They were polite, respectful, accommodating, and professional. At no point did we feel pressured, just encouraged to make the decision that was right for us. More
by Waters711
Employees Worked With
Jordan Davis
May 29, 2018
Finally got my Subaru!! What a wonderful experience buying at Napletons!! Thank you Mike for such a smooth sale!! I will highly recommend your deanship!! Will be doing busi What a wonderful experience buying at Napletons!! Thank you Mike for such a smooth sale!! I will highly recommend your deanship!! Will be doing business here in the future! More
by Gorkytoo
Employees Worked With
Richard Dummer, Susan Biggers
May 28, 2018
New to me Subaru I came in to look at a 2016 Subaru Impreza I found on true car. I met Jordan on the lot and he was able to help me find the car to test drive and look I came in to look at a 2016 Subaru Impreza I found on true car. I met Jordan on the lot and he was able to help me find the car to test drive and look over and was very knowledgeable about the vehicle. The paperwork went easy and overall it was a great experience. I was able to take the car home the same day I'm very happy with my purchase. More
by Gearhead223
Employees Worked With
Jordan Davis
May 26, 2018
Wonderful car, great people I was involved in an accident and was urgently looking for a safe, reliable vehicle. Matthew Vincent went out of his way to make me feel secure in the I was involved in an accident and was urgently looking for a safe, reliable vehicle. Matthew Vincent went out of his way to make me feel secure in the Subaru Legacy as well as get the features and color I wanted. The process was fast, efficient, and showed the care and respect the salespeople have for the vehicles and the customer. More
by Skymother
Employees Worked With
Richard Dummer, Matthew Vincent, Todd Tifft
May 24, 2018
Toyota Tacoma Gary went out of his way to help me find an excellent car of my specification. Gary along with the other members of Napleton Cadillac made my car buyi Gary went out of his way to help me find an excellent car of my specification. Gary along with the other members of Napleton Cadillac made my car buying experience easy and pleasant. I would highly recommend Mr. Judd to anyone in the market to buy a vehicle. More
by Coop
Employees Worked With
Gary Judd, Jeff Propp
May 23, 2018
sales experience we came back salesman made the difference no comparison to janesville he made our sale both prices were the same thanks mike give this man a raise. we came back salesman made the difference no comparison to janesville he made our sale both prices were the same thanks mike give this man a raise. More
by hot dog
Employees Worked With
Michael Price
May 23, 2018
Mike Price gets it done Mike gave me best price around, completed the sale, with paperwork ready, in/out in 15min and that's exactly what I asked him to do. Mike gave me best price around, completed the sale, with paperwork ready, in/out in 15min and that's exactly what I asked him to do. More
by ablehome
Employees Worked With
Michael Price
May 22, 2018
World Class Service From the time you walk in the door the Napleton family makes you feel at home. There was no pressure, only cordial dialogue that makes you feel inform From the time you walk in the door the Napleton family makes you feel at home. There was no pressure, only cordial dialogue that makes you feel informed and respected. There are no salesmen here. What you will find are experts in each facet of the process from financing to customer service, I was astounded by the high class service I received. And that service didn't end when I drove my new Subaru off the lot. Highly recommend Napleton to anyone looking to purchase a vehicle. More
by Trenton1
Employees Worked With
Desiree Helmer, Susan Biggers, Todd Tifft
