Napleton Autowerks of Rockford

My buying experience JR is a valuable asset to your team. I am a repeat customer directly related because he treated me with respect even though l was. buying a lower end JR is a valuable asset to your team. I am a repeat customer directly related because he treated me with respect even though l was. buying a lower end used vehicle. JR and Brian were great to deal with down to earth and friendly.on my second purchase.. JR and Damien also were the reason for the second purchace they went out of their way to make things happen in a customer friendly way Thank you Brett Carlson More

Informative We stopped at the dealership to look at one car they had on the lot. Impressed with the information given about the car, process buying through this d We stopped at the dealership to look at one car they had on the lot. Impressed with the information given about the car, process buying through this dealership, and financing. They were thorough in everything to make sure we didn’t need to come back to the dealership since we are a fair distance away. Overall good experience and would recommend them to anyone looking to buy new or used. More

2018 Crosstrek purchase Mike Fisher and Todd Tifft were very helpful !! They were able to locate the vehicle we purchased and transfer it to Rockford. We had a great experie Mike Fisher and Todd Tifft were very helpful !! They were able to locate the vehicle we purchased and transfer it to Rockford. We had a great experience with no hassles. More

Helpful Robert Fischer was very helpful and accommodating, not pushy but very knowledgeable,made us feel comfortable with buying and paying of the car. would Robert Fischer was very helpful and accommodating, not pushy but very knowledgeable,made us feel comfortable with buying and paying of the car. would give my friends his name for a car in a heart beat. Thank you. More

Great Experience Justine always goes the extra mile and the smile never leaves her face. If she doesn’t have exactly what you’re looking for she’ll find it for you. I Justine always goes the extra mile and the smile never leaves her face. If she doesn’t have exactly what you’re looking for she’ll find it for you. I highly recommend her! More

Nick Perkins Rocks!!!!!!!!!! There was no hope for me, that’s what every other dealership said. They had high numbers and nothing near what I wanted. Then I met Nick Perkins at Na There was no hope for me, that’s what every other dealership said. They had high numbers and nothing near what I wanted. Then I met Nick Perkins at Napeltons Subaru in ROCKFORD. I, not only got the car I wanted, but so did my Husband and Mother-in-law! We will be back, the only place I ever want to buy a car from is Napeltons! Love you all and everything you have done to help my family— Nick Perkins you should be #1 in that place because you will always be #1 to us ?? More

Great Visit to Service I went to service Thursday and was treated very well by Irv and all the staff there. Will defiantly be coming back for service in the future. I went to service Thursday and was treated very well by Irv and all the staff there. Will defiantly be coming back for service in the future. More

Above and beyond! Listen, my wife and I thought we knew what we wanted but, unfortunately, we became nightmare customers who flip-flopped our needs and wants for three Listen, my wife and I thought we knew what we wanted but, unfortunately, we became nightmare customers who flip-flopped our needs and wants for three days. In the end we where handled with great care and patience by Gary Judd. After (finally) zeroing in on the perfect car (2018 CR-V) Gary handed us over to Rob, the sales manager, who greeted us with warmth and a hearty handshake. The nuts and bolts where handled carefully by salesman, Matt; who’s sense of humor was on point-think dry British comedy mixed with 1990’s Dave Attel stand up. Needless to say, we had a great experience and, as I write this, we drove our new Honda to the middle of Wisconsin pulling our camper and throughing all the equipment on top of the roof racks (that they put on at a moments notice!). Thanks guys, and thanks Napletons! More

Recurring 5-STAR experience. Stellar customer service. Six years ago purchased a car at Napleton. Received exemplary customer service from Bob and Team! Time for a new car - first call is Bob! Six years ago purchased a car at Napleton. Received exemplary customer service from Bob and Team! Time for a new car - first call is Bob! More

New Porsche Day Troy worked his magic finding an elusive Boxster for me. His attention to the market and my circumstance made this a very easy and positive experience Troy worked his magic finding an elusive Boxster for me. His attention to the market and my circumstance made this a very easy and positive experience for me. I look forward to the next transaction! More