Napleton Autowerks of Rockford

Honest, Kind and caring. that's NAPLETON! I made good choice going to Napleton. to purchase a car. I picked the car I wanted and told Mike what I wanted and he filled me in on everything ab I made good choice going to Napleton. to purchase a car. I picked the car I wanted and told Mike what I wanted and he filled me in on everything about the car. He answered all of my questions without rushing, He wasn't pushy or trying to rush a sale, He was honest with answers from all the questions I asked. You need a car go to Napleton . More

Buying a new car Our experience buying a new car at Napleton was good. This is out second Subaru and we have also purchased Hondas from Napleton and the service has al Our experience buying a new car at Napleton was good. This is out second Subaru and we have also purchased Hondas from Napleton and the service has always been good. More

Thanks to the team at napletons for making me a new suv owner. They were very helpful i left napletons knowing that i had just made a secure buying decision on my 2018 subaru forest for making me a new suv owner. They were very helpful i left napletons knowing that i had just made a secure buying decision on my 2018 subaru forester. The sales team took the time to listen to my needs as well as not to rush the sale, they also made sure that the sales experience was a good one. Thanks again napleton subaru for everything. More

An outstanding new Cadillac purchase experience. My wife and I are new to Rockford and went to Napleton Cadillac to look into leasing a new XT5. We were met by J. R. who was incredibly gracious, spen My wife and I are new to Rockford and went to Napleton Cadillac to look into leasing a new XT5. We were met by J. R. who was incredibly gracious, spent a lot of time with us test driving and discussing the car, and ultimately negotiating a fair deal for a new lease. He worked closely with his sales manager, Brian, to structure a lease that fit our budget and expectations. Brian was also kind to come over and introduce himself and welcome us as new Cadillac customers. It was an extremely pleasant car buying experience and J.R.’s follow -up has been superb. Thank you for all of your help! More

Bought a few cars there, something keeps me coming back. The sales staff is always outstanding. The finance department lacks professionalism, as does the service department. The parts department is clueless The sales staff is always outstanding. The finance department lacks professionalism, as does the service department. The parts department is clueless about what part goes to which car. Management always seems to be there with any issues. More

Going above and beyond! Can car buying be enjoyable? We never thought so before purchasing a vehicle from Napleton Cadillac in Rockford. We told them what was on our wish lis Can car buying be enjoyable? We never thought so before purchasing a vehicle from Napleton Cadillac in Rockford. We told them what was on our wish list and they not only found the car, but found it loaded with more features! They made sure we understood everything about our new car before we even left the lot. And the price was the lowest out of all competitors!! Thank you to JR, Demien and Brian for going above and beyond our expectations!! More

Best experience I ever had buying a car! Salesperson was fantastic! She made me feel comfortable answered all questions and did everything she could to make this a positive experience. She ev Salesperson was fantastic! She made me feel comfortable answered all questions and did everything she could to make this a positive experience. She even helped me get set up for service with my other Cadillac that has a tail gate problem which I purchased at another dealer. She even got the car we wanted from another dealer so we could take it on a trip this weekend. More

Visit to Napleton Troy Vail was very informative and helpful. I Would definitely recommend Troy Vail and this dealership to other buyers. Thank you for all the help. Troy Vail was very informative and helpful. I Would definitely recommend Troy Vail and this dealership to other buyers. Thank you for all the help. More

Porsche 911 Very satisfied with the experience and Troy Vail! Smooth operation! Easygoing and knowledgeable. The car was very clean and ready to roll when I arr Very satisfied with the experience and Troy Vail! Smooth operation! Easygoing and knowledgeable. The car was very clean and ready to roll when I arrived. Troy showed the car and guided me on. a test drive. It is a blast! More

I love my forester! Bob Fisher is the best! I've never been treated with as much respect as I was when purchasing my Subaru Forester. All my questions were answered and a Bob Fisher is the best! I've never been treated with as much respect as I was when purchasing my Subaru Forester. All my questions were answered and all my concerns were put to rest immediately. Bob and the team did their best giving me the best deal possible. I know I will have many great years with my new car! More