Napleton Autowerks of Rockford

Great Everything went smoothly. Jeff Propp went out of his way to make me happy. I got the vehicle that I was looking for. I left with a smile on my face. Everything went smoothly. Jeff Propp went out of his way to make me happy. I got the vehicle that I was looking for. I left with a smile on my face. More

My first Subaru I was searching for a used Subaru Outback and Bob Fisher helped me find the right one. He was friendly, professional, and honest. I felt good doing I was searching for a used Subaru Outback and Bob Fisher helped me find the right one. He was friendly, professional, and honest. I felt good doing business with Bob and the rest of the Napleton staff. If you are searching for a quality car with a professional staff to help, look no further than Napleton Autowerks! More

Excellent Customer Service Nick Ciconte and the folks at Napleton Subaru are very friendly and easy to work with. I’d highly recommend purchasing a car from Nick! Nick Ciconte and the folks at Napleton Subaru are very friendly and easy to work with. I’d highly recommend purchasing a car from Nick! More

Nick Ciconte is an excellent example of a knowledgeable communicator. He knows how to relax a prospect (me) and bring me along for a comfortable experience. Unfor is an excellent example of a knowledgeable communicator. He knows how to relax a prospect (me) and bring me along for a comfortable experience. Unfortunately, other circumstances, not another automobiles have caused me to decide not to purchase an automobile. As a marketing professional all my life, I know the challenges salespeople face in order to close a sale. Had it not been for unforeseen circumstances, Nick was on target. More

2nd Subaru - New Dealer - Better Experience! Matt was wonderful. He really took the time necessary to make sure I understood all of the new features. He stayed after closing, along with two oth Matt was wonderful. He really took the time necessary to make sure I understood all of the new features. He stayed after closing, along with two others. Everyone at the dealership has been very friendly and helpful. When I came in for my first free car wash (they give you a free car wash every week for a year, I'll let you know if that repeats!) Matt was there to check in and ask if there was anything else he could do for me. I needed a sun screen, he made sure it was ordered and waiting for me when I came by. I plan on keeping this vehicle for a long time, it I do buy another I will go back to Napleton. And maybe Matthew Vincent will still be there and not retired yet. More

Knowledgeable and Best Deals! Nick is so knowledgeable not only when it comes to cars in general, but knows everything about the cars they have in their inventory as well. He can t Nick is so knowledgeable not only when it comes to cars in general, but knows everything about the cars they have in their inventory as well. He can tell you how they drive and get you the best deal. I felt so comfortable about my purchase and am still happy with it More

Best salesman EVER Nick Ciconte takes the cakes when talking about best service. I work in the banking industry and deal with a lot of dealers But I have never come ac Nick Ciconte takes the cakes when talking about best service. I work in the banking industry and deal with a lot of dealers But I have never come across a sales person who was genuinely concerned about putting me in the right vehicle. Most folks just want to make a sale but Nick is different. He went above and beyond when it came to helping me find the right car. I just bought my car a month ago and am already looking for another car for my husband and you better believe I will be buying it from Nick. Napeltons is very lucky to have him And as long as he is there I will continue to buy my cars from there. Thank you Nick For making my car buying process a breeze. I love my car. More

Excellent Car Buying Experience I was very impressed with the dealership and especially Nick Ciconte. I initially was not going to consider the vehicle I subsequently purchased, as I was very impressed with the dealership and especially Nick Ciconte. I initially was not going to consider the vehicle I subsequently purchased, as it did not seem to meet my options criteria and the dealership was 70 miles from my home, however, Nick was thorough in his research and his consistent professionalism. He convinced me that I would be treated fairly and I would not be disappointed. He was right, I bought the car and in my dealings with Nick and both managers, Charles Madison and Troy Vail, it was a good experience. I have purchase more than 30 vehicles over the years and my buying experience was one of the best. More

GMC truck Thanks Nick! You did a great job, along with the service, department, in meeting my needs. Your service is exceptional, and I would highly revommend Thanks Nick! You did a great job, along with the service, department, in meeting my needs. Your service is exceptional, and I would highly revommend Napketon to my family and friends. More