Napleton Autowerks of Rockford

Knowledgeable and Best Deals! Nick is so knowledgeable not only when it comes to cars in general, but knows everything about the cars they have in their inventory as well. He can t Nick is so knowledgeable not only when it comes to cars in general, but knows everything about the cars they have in their inventory as well. He can tell you how they drive and get you the best deal. I felt so comfortable about my purchase and am still happy with it More

Best salesman EVER Nick Ciconte takes the cakes when talking about best service. I work in the banking industry and deal with a lot of dealers But I have never come ac Nick Ciconte takes the cakes when talking about best service. I work in the banking industry and deal with a lot of dealers But I have never come across a sales person who was genuinely concerned about putting me in the right vehicle. Most folks just want to make a sale but Nick is different. He went above and beyond when it came to helping me find the right car. I just bought my car a month ago and am already looking for another car for my husband and you better believe I will be buying it from Nick. Napeltons is very lucky to have him And as long as he is there I will continue to buy my cars from there. Thank you Nick For making my car buying process a breeze. I love my car. More

Excellent Car Buying Experience I was very impressed with the dealership and especially Nick Ciconte. I initially was not going to consider the vehicle I subsequently purchased, as I was very impressed with the dealership and especially Nick Ciconte. I initially was not going to consider the vehicle I subsequently purchased, as it did not seem to meet my options criteria and the dealership was 70 miles from my home, however, Nick was thorough in his research and his consistent professionalism. He convinced me that I would be treated fairly and I would not be disappointed. He was right, I bought the car and in my dealings with Nick and both managers, Charles Madison and Troy Vail, it was a good experience. I have purchase more than 30 vehicles over the years and my buying experience was one of the best. More

GMC truck Thanks Nick! You did a great job, along with the service, department, in meeting my needs. Your service is exceptional, and I would highly revommend Thanks Nick! You did a great job, along with the service, department, in meeting my needs. Your service is exceptional, and I would highly revommend Napketon to my family and friends. More

Buying my WRX Mike Price and his staff were awesome. Very accommodating and time efficient. I’m very excited to have the WRX and add to my outback. We are a Subaru Mike Price and his staff were awesome. Very accommodating and time efficient. I’m very excited to have the WRX and add to my outback. We are a Subaru family. More

Good but I waited long The whole expireance was good, I got the car at the price that the blue books said it should be at. But when I came back to pay for my car and get my The whole expireance was good, I got the car at the price that the blue books said it should be at. But when I came back to pay for my car and get my plates it took forever, I know that you guys have like an order to things but it took longer than expected(about 45 or an hour of sitting in the waiting room) More

Will recommend Napelton to family and friends We purchased from Napelton 5 years ago and came back yesterday and traded those cars in for 2 new cars! Great service, friendly staff and very helpful We purchased from Napelton 5 years ago and came back yesterday and traded those cars in for 2 new cars! Great service, friendly staff and very helpful sales and finance personnel. Will definitely keep coming back and recommending them to family and friends. More

Nick Perkins takes pride in his work, for the customer. Nick Perkins takes pride in listening to hear what is being asked of him. He goes beyond all means to satisfy them even calls them to check on their Nick Perkins takes pride in listening to hear what is being asked of him. He goes beyond all means to satisfy them even calls them to check on their satisfaction of what he did. Nick has even stopped by to help me to understand what he was explaining in the parking lot. Some people don't understand electronics of a car including me! He has the patience to make sure I understand what he was trying to convey to me before he left, The last thing he said, was call me if you need help. Customer Service Personal like him, are hard to find. You can depend on him to get the job done. THANKS ,, NICK. FOR YOUR GREAT KINDNESS IN HELPING PATTI & I. GREG JOHNSON More

Thank you for my Forester, Jeff! Fabulous customer service! Jeff was terrific. He addressed my questions and concerns with great patience. I love my new Forester and look forward t Fabulous customer service! Jeff was terrific. He addressed my questions and concerns with great patience. I love my new Forester and look forward to many years and miles! I highly recommend Jeff Martin and the sales team at Napleton Auto Group! Thank you!!! More

GOOD AS ALYAWS. FLOORED ABOUT IRV .. AND THAT'S THE WAY IT IS .......SERVICE IS GOOD WARM, FRIENDLY. I COME TO THE DEALERSHIP BECAUSE I GET GOOD DEALS WITH MY VEHICLES ......... AND THAT'S THE WAY IT IS .......SERVICE IS GOOD WARM, FRIENDLY. I COME TO THE DEALERSHIP BECAUSE I GET GOOD DEALS WITH MY VEHICLES ......... More