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Napleton Autowerks of Rockford

Rockford, IL

4.8
549 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 549 reviews

June 24, 2024

Napleton is consistently professional and gets the job done in a timely manner. They are the best! More

by cjcullinane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Price, Shaun Corirossi
June 14, 2024

We drove from Greenfield WI to Rockford IL which is 84 miles to find the particular car we were looking for. From the time we walked in and met Todd Tifft and then Matt Vincent it was a great experience. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Hansen, Finance Director 5 Stars, Matthew Vincent, Todd Tifft
January 30, 2024

They were great to work with and Didn’t pressure us They took time with us explaining all the features More

by karentilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher that explained all the tech , Tim Normoyle
January 09, 2024

This dealership made my car buying experience extremely easy and reduced the amount of stress I had in purchasing a new car. I will refer all my friends and family to this exceptional dealership! More

by ebutler0452
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Vulgamott, Scott Nicoll, Troy Vail, Scott Nicoll
October 11, 2023

Our third vehicle from Napleton. The first was a Subie Outback (2012) and the second was a Honda Accord (2016) Every one was a good experience. The dealership is totally honest a More

by budmay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Normoyle, James Horst
August 08, 2023

I was very pleased with the service I received. It was done on a timely manner. More

by mwhotopp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Bolin
July 03, 2023

Our salesman was very knowledgeable, polite, and wanted to make sure we understood all of the options on the vehicle provided. I would highly recommend. The only reason I gave 4 instead of 5 stars, we di More

by happyv
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Judd, Charles Madison, Jeff Propp, Todd Tifft
June 22, 2023

We felt very reassured by our salesman. He took his time to really listen and find what we were looking for. I was a quick and easy process. More

by Hotandcold
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Cruz
June 06, 2023

Quick and efficient service all items checked Staff communicated status and review o service performed More

by miljak0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Corirossi
December 15, 2022

Dealer was great and gave me a car because Cadillac had my part on back order for 2 weeks. Boo Cadillac! More

by Teacher52
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Corirossi
Dec 16, 2022 -

Napleton Autowerks of Rockford responded

Thank you for sharing your concern. We are certainly dealing with many situations universally. I'm glad we were able to supply you with a new Cadillac Courtesy vehicle.

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