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Napleton Autowerks of Rockford

Rockford, IL

4.9
554 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 554 reviews

August 29, 2018

Excellent care and Excellent service and staff I give a 5 star because Napleton deserves the highest rating. I have been shopping here for several years now and couldn't ask for any better. Outst More

by aidenbjackmncd7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Brugger, James Horst
August 29, 2018

Great car buying experience Nick Ciconte was very helpful throughout the whole process and was very patient and insightful. He answered every question I had and made the process More

by Helena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciconte, Todd Tifft, James Horst
August 27, 2018

A Delightful way to start the week I was greeted in a warm and engaging way by Justine. I explained why I was there. Justine presented everything I needed for my purchase. More

by Pjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Justine Brugger, James Horst
August 27, 2018

Tim was easy to work with and he explained so many features. So far so good. Lots of things yet to learn. Really like the back-up pictures and the adjustable driver's seat -- I've gotten shorter with age and be More

by Silver Buffalo 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Normoyle
August 25, 2018

Excellent experience Saw Nick about a possible trade in. He was knowledgeable and professional. Provided me me with all the information on my best options. If choosing to More

by ccgm2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciconte
August 25, 2018

Amazing! I had to replace a flooded car and came down from Madison,WI after coordinating a purchase on the phone. Everyone I dealt with was amazing and they ha More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaci Sweeney, Nick Ciconte, Todd Tifft
August 25, 2018

Amazing I've always hated the thought of dealing with a car salesman. After talking to Nick not only did he make me feel comfortable but the amount of knowled More

by onery69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciconte
August 25, 2018

Great Experience My wife and I were not looking forward to the new car buying experience but Nick made the it easy and helped us get a great deal. Would highly recom More

by cadillac
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Perkins
August 24, 2018

Best customer service experience ever :-) I have always done business with a different dealership in the past. I wanted to change this time around so I chose Napleton :-) the staff made me fee More

by Pugmom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll, Brian Langkamp, Jaci Sweeney, Charles Madison, Casey Dinger
August 24, 2018

Love my Subaru! Mike Price was excellent to work with! From the test drive to the negotiation of our preowned Subaru, Mike was professional and knowledgeable. We ne More

by Terry and Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
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