Napleton Autowerks of Rockford

Our Platinum Escalade is here!!!! We are so happy with our brand new platinum Escalade!! Thanks to JR and Demian from Napletons Cadillac who made it happen! They have been awesome thro We are so happy with our brand new platinum Escalade!! Thanks to JR and Demian from Napletons Cadillac who made it happen! They have been awesome through the entire process and made sure we were happy with every little detail of our new car :) Oh and Charles thanks for making the whole lease process sooo simple! More

Great Good experience will come back. Nice facility. Good amount of used cars. All salesman where cordial. Easy to deal with. Car was cleaned and gased up b Good experience will come back. Nice facility. Good amount of used cars. All salesman where cordial. Easy to deal with. Car was cleaned and gased up before we left More

Mike Palumbo Was Great! My Subaru wouldn't start and I had it towed to Napleton Autowerks on Perryville Rd. Mike Palumbo took ownership of my problem, quickly had it diagnos My Subaru wouldn't start and I had it towed to Napleton Autowerks on Perryville Rd. Mike Palumbo took ownership of my problem, quickly had it diagnosed and the parts ordered. When the parts arrived Mike had the car fixed and had me back in my Subaru in no time. As busy as they were, Mike did an excellent job of keeping me informed of the entire process and then presented me with my repaired, clean Subaru. More

Out Of State Buyer I recently purchased a 2016 Camaro SS from this dealer. My purchase was site unseen as I found this car online. I was somewhat anxious about making th I recently purchased a 2016 Camaro SS from this dealer. My purchase was site unseen as I found this car online. I was somewhat anxious about making this kind of a purchase. My salesman, Casey Dinger and the Sales Manager Gary Judd were both top notch and were able to answer any and all of my MANY questions. They were both very honest with their descriptions. I had the car shipped home and am very pleased with the purchase. I would not hesitate to buy from them again. More

awesome awesome awesome nick jim and damien hands down the best awesome to work with listened to all my concerns and questions and answred them immediately i would tell ever nick jim and damien hands down the best awesome to work with listened to all my concerns and questions and answred them immediately i would tell everyone if you are in the market for a need car see them great staff excellent servicr More

Great experience!! The service was unbelievably great!! I would highly recommend Napleton Auto to any and everyone who is in need of a new or used vehicle. JR(sales asso The service was unbelievably great!! I would highly recommend Napleton Auto to any and everyone who is in need of a new or used vehicle. JR(sales associate), was great and answered all of the questions that I could think of and more. More

Fast, Painless Car Buying Experience My husbands car bit the dust. We just had our second child and knew we needed a bigger vehicle. We did some research as everyone does and had a few My husbands car bit the dust. We just had our second child and knew we needed a bigger vehicle. We did some research as everyone does and had a few different models in mind. But the one scare that's always out there is price. How can you find an affordable vehicle with everything that you could possibly want? Large, safe, SUV with third row seating, with low miles and good safety ratings. Well Nick found us our perfect match. He showed us all of the amazing Subarus that are available at Napleton, but they just weren't the right fit for us. Then he said, hang on, I've got a GMC Acadia that I think you are going to love. Well folks we did. As soon as I got behind the wheel to test drive that bad boy I knew he had to be mine. Nick went over all the specs and gave us full disclosure what we were looking at for the car and the finances. A few hours later and we were driving off the lot with the only car that I have ever truly loved. Thank you Nick! More

New Car Justine was extremely helpful and patient throughout my process of choosing a car. She truly cares about each customer and treats them like family. Sh Justine was extremely helpful and patient throughout my process of choosing a car. She truly cares about each customer and treats them like family. She continues to answer all my questions and cerns even after the sale went through. In addition, she is also very efficient with her responses. More

Great experience Tim Normoyle was a pleaseure to work with. We were buying a used car for our son, and he had one that looks like it will fit the bill, and was very he Tim Normoyle was a pleaseure to work with. We were buying a used car for our son, and he had one that looks like it will fit the bill, and was very helpful throughout the process. More

Top notch customer care ! I have had the pleasure of doing business at Napleton Autowerks. This is a beautiful, clean and customer oriented dealership. I was very impressed by I have had the pleasure of doing business at Napleton Autowerks. This is a beautiful, clean and customer oriented dealership. I was very impressed by how everyone went out of their way to cater to me and make me feel welcome. Nick Ciconte is hands down the best salesman I have ever dealt with. Actually, his honesty and extensive product knowledge of all cars is what did "the selling". He ooozes confidence and a super friendly demeanor and the car just sold itself. Do yourself a favor and go meet Nick! Even if you're not buying today, you'll be glad you went! Thanks, Nick! More