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Napleton Autowerks of Rockford

Rockford, IL

4.9
554 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 554 reviews

November 10, 2018

Great New car! We were greeted by very polite and professional individuals at Napeltons. We appreciate all the hard work the fellas (Lothan “JR”, Ken, Charles, and B More

by Daphnemc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Charles Madison, Ken Baylor, Lothan J.R Henry
November 09, 2018

nick was great! Nick was knowledgeable, professional and fun to work with. He answered all questions thoroughly and in understandable details! Very timely in getting More

by Sd1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail, Nick Ciconte
November 05, 2018

Satisfied Great buying experience from the test drive to setting up my Macan. Troy and the team made this my best car buying experience. I will definitely com More

by MPorsche911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
November 04, 2018

Used Cadillac Purchase Everyone was very helpful, friendly and easy to work with. We had our eight year old son with, who can be testy at times, and they made him feel comf More

by Caddy Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lothan J.R Henry, James Horst
November 01, 2018

Justine and associates get the job done Justine, Demian and Scott make the best team. My experience at Naplton in Rockford was great. Everything was done so quick. Al my preferences on my ca More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll, Demian Wright, Justine Brugger
November 01, 2018

first impression was positive with friendly staff. Upon arriving in showroom we were greeted with a very friendly young woman Justine who answered all of our questions without any type of pressure. More

by Reverand Doctor V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Justine Brugger, James Horst
October 31, 2018

I received excellent service and also I received a good deal I have given this rating because this is my second experience with Napleton Cadillac in both of my experiences I have received excellent service and a More

by Derek555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hauser, Demian Wright, Charles Madison, Ken Baylor, Nick Perkins, Nick Ciconte, Mike Palumbo, Ryan Fagerstrom
October 29, 2018

Easy & Seamless Experience I stopped in just to inspect and test drive a Subaru Cross Trek. While the Cross Trek easily sold itself with the test drive, I wasn't sure I was read More

by kg1600
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Biggers, James Horst
October 29, 2018

Justine Brugge / Demian Wright I receive excellent service, and was very happy the way I was treated. I was able to buy the car I really wanted. JUSTINE BRUGGER/DEMIAN WRIGHT ! Grea More

by Cadillac lady Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Justine Brugger, James Horst
October 28, 2018

One of Countless Satisfied Customers As usual, it was a 5 Star experience at Napelton Cadillac Rockford. I recently took ownership of my 4th new vehicle, and have been a completely satisf More

by Wisconsin Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Brugger
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