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Napleton Autowerks of Rockford

Rockford, IL

4.9
554 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 554 reviews

January 01, 2019

Bought a use car JR was great! He took the time to listen to our needs & deliver with the perfect car for our family! The dealership was also very accommodating to our More

by amyakey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Judd, Lothan J.R Henry
December 31, 2018

Excellent car buying experience. This was the 3rd vehicle that I have purchased from this dealer.. As always, I feel that I got a good value for my money. My salesman ( J.R.) was frie More

by don47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Gary Judd, Lothan J.R Henry, James Horst
December 30, 2018

Satisfying service. Very informative on the vehicle we were looking at. Finance was quick on helping make a determination on a trade in offer and payment options. After More

by Beca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Ken Baylor, Nick Perkins
December 29, 2018

Angels in disguise!! The whole team at Napletons are AMAZING! I told them what I was looking for and what my budget was and they listened! They were very attentive to my n More

by tarhajean13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Brugger
December 28, 2018

Excellent experience I didn't buy my vehicle from him, but he helped me out with some priority maintenance and treated me like a valued customer just the same. Very frien More

by Lunitari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail, Nick Ciconte
December 22, 2018

Great experience Nick and Demian at Napleton Cadillac helped me find the perfect vehicle. I will definitely recommend them to anyone. My experience at Napleton was gre More

by Reckless3791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Nick Perkins
December 22, 2018

Great Experience!! I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car More

by Dj 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Judd, Justine Brugger
December 20, 2018

Great Customer Service We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Th More

by Cheryl Torkelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Wright, Lothan J.R Henry
December 12, 2018

Friendly staff with even friendlier service There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and t More

by Ajacobson9696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Helmer, Lothan J.R Henry, James Horst
December 03, 2018

Good communication Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll
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