Napleton Autowerks of Rockford

Bought a use car JR was great! He took the time to listen to our needs & deliver with the perfect car for our family! The dealership was also very accommodating to our JR was great! He took the time to listen to our needs & deliver with the perfect car for our family! The dealership was also very accommodating to our kids as we waited to finalize paperwork. Thanks again to JR, Gary, & the Napleton’s family. More

Excellent car buying experience. This was the 3rd vehicle that I have purchased from this dealer.. As always, I feel that I got a good value for my money. My salesman ( J.R.) was frie This was the 3rd vehicle that I have purchased from this dealer.. As always, I feel that I got a good value for my money. My salesman ( J.R.) was friendly and knowledgeable and I would not hesitate to ask for him again in the future. More

Satisfying service. Very informative on the vehicle we were looking at. Finance was quick on helping make a determination on a trade in offer and payment options. After Very informative on the vehicle we were looking at. Finance was quick on helping make a determination on a trade in offer and payment options. After we were done they went over the whole vehicle showing the different features. Very professional and great customer service. More

Angels in disguise!! The whole team at Napletons are AMAZING! I told them what I was looking for and what my budget was and they listened! They were very attentive to my n The whole team at Napletons are AMAZING! I told them what I was looking for and what my budget was and they listened! They were very attentive to my needs! I didn’t feel like I was just another sale. They took the time to get to know me and understand me and my situation. They have made numerous follow ups to make sure I am completely satisfied! They truly are Angels! Gods hands are most definitely at work here!! More

Excellent experience I didn't buy my vehicle from him, but he helped me out with some priority maintenance and treated me like a valued customer just the same. Very frien I didn't buy my vehicle from him, but he helped me out with some priority maintenance and treated me like a valued customer just the same. Very friendly, goes out of his way to help. Highly recommend working with him if you're in the market (or just want a good dealership experience--they are hard to find). More

Great experience Nick and Demian at Napleton Cadillac helped me find the perfect vehicle. I will definitely recommend them to anyone. My experience at Napleton was gre Nick and Demian at Napleton Cadillac helped me find the perfect vehicle. I will definitely recommend them to anyone. My experience at Napleton was great! More

Great Experience!! I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car was good before I took a ride out there. I contacted Justine Brugger. She described the car and said I would not be disappointed. She was right!! The car was awesome! It looked and drove great, just like she said. She even took the time to deliver the car to my home to save me some time. I am very happy with my car and my experience with Justine Brugger and Napleton Autowerks!! More

Great Customer Service We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Th We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Thank You! More

Friendly staff with even friendlier service There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and t There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and the price was even greater. More

Good communication Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. More