Napleton Autowerks of Rockford
Rockford, IL
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Angels in disguise!! The whole team at Napletons are AMAZING! I told them what I was looking for and what my budget was and they listened! They were very attentive to my n The whole team at Napletons are AMAZING! I told them what I was looking for and what my budget was and they listened! They were very attentive to my needs! I didn’t feel like I was just another sale. They took the time to get to know me and understand me and my situation. They have made numerous follow ups to make sure I am completely satisfied! They truly are Angels! Gods hands are most definitely at work here!! More
Excellent experience I didn't buy my vehicle from him, but he helped me out with some priority maintenance and treated me like a valued customer just the same. Very frien I didn't buy my vehicle from him, but he helped me out with some priority maintenance and treated me like a valued customer just the same. Very friendly, goes out of his way to help. Highly recommend working with him if you're in the market (or just want a good dealership experience--they are hard to find). More
Great experience Nick and Demian at Napleton Cadillac helped me find the perfect vehicle. I will definitely recommend them to anyone. My experience at Napleton was gre Nick and Demian at Napleton Cadillac helped me find the perfect vehicle. I will definitely recommend them to anyone. My experience at Napleton was great! More
Great Experience!! I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car was good before I took a ride out there. I contacted Justine Brugger. She described the car and said I would not be disappointed. She was right!! The car was awesome! It looked and drove great, just like she said. She even took the time to deliver the car to my home to save me some time. I am very happy with my car and my experience with Justine Brugger and Napleton Autowerks!! More
Great Customer Service We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Th We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Thank You! More
Friendly staff with even friendlier service There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and t There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and the price was even greater. More
Good communication Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. More
Great experience! This was my first time buying a car and I couldn’t have asked for a better experience. Nick was amazing and made the buying experience so easy. I will This was my first time buying a car and I couldn’t have asked for a better experience. Nick was amazing and made the buying experience so easy. I will be recommending him to othe potential buyers! More
Great experience We found a great deal on a Honda CRV for our daughter. The experience was pleasant and fun because of our sales associate, J.R Lothan. He was knowled We found a great deal on a Honda CRV for our daughter. The experience was pleasant and fun because of our sales associate, J.R Lothan. He was knowledgeable, helpful, kind and funny which made the purchase enjoyable and relaxed. Brian was helpful to get the deal we wanted and Charles was a breath of fresh air for loan time. He was relaxed and genuine. The team created the easiest and most enjoyable buying experience ever! I would highly recommend this dealership! Go see J.R. and enjoy purchasing your next vehicle. More
Third Car Purchased!!! We are extremely happy with the service that we have received at Nappleton. We have bought three three cars from this dealer and will continue to go b We are extremely happy with the service that we have received at Nappleton. We have bought three three cars from this dealer and will continue to go back! Our sales person, JR, has always been extremely helpful too. He even came in on his day off to deliver our car to us. Charles in the finance department has been very helpful each time we bought the cars. More