Napleton Autowerks of Rockford

Sales rep was awesome They were very helpful in helping me find the right car that I was looking for. My sales person was very knowledgeable and helpful, and I get a free c They were very helpful in helping me find the right car that I was looking for. My sales person was very knowledgeable and helpful, and I get a free car wash every week for a year, Woohoo! More

Service was great! I brought my car in for an oil change and leak. I was in and out very quick. Tina Ward was very efficient with me and was just all around helpful. I w I brought my car in for an oil change and leak. I was in and out very quick. Tina Ward was very efficient with me and was just all around helpful. I will be coming back again and spreading the word. :) More

EXPERTISE THE INFORMATION AND FRIENDLINESS THAT I RECIEVED GOES BEYOND MEASURE... GOT EVRYTHING I NEED TO MAKE MY PURCHASE EASIER THAN I THOUGHT..GREAT HOSPITAL THE INFORMATION AND FRIENDLINESS THAT I RECIEVED GOES BEYOND MEASURE... GOT EVRYTHING I NEED TO MAKE MY PURCHASE EASIER THAN I THOUGHT..GREAT HOSPITALITY AND KNOWLEDGE OF VEHICLES... WOULD NOT BUY ANYWHERE BUT NAPLETON... THANK YOU J.R AND BRIAN AND DAMIEN More

Awesome experience Recently totaled my car stopped in today nick and Damien were very helpful they were able to get me into a new car fast and easy great experience! Hig Recently totaled my car stopped in today nick and Damien were very helpful they were able to get me into a new car fast and easy great experience! Highly recommended! More

Great Service! Brought in my vehicle for just general maintenance, Tina had me in and out very quickly. Her personality made the experience so great. AMAZING custome Brought in my vehicle for just general maintenance, Tina had me in and out very quickly. Her personality made the experience so great. AMAZING customer service. Not too pricey. Friendliness was through the roof as always. Can't thank the service department enough for always helping me out. 10 out of 10 would recommend! More

Best service I have ever recieved. Bought my car here 3 years ago and anytime I need work done they get me right in. Tina Ward and Mike Palumbo do an excellent job! Tina Ward was super Bought my car here 3 years ago and anytime I need work done they get me right in. Tina Ward and Mike Palumbo do an excellent job! Tina Ward was super kind and has a beautiful welcoming smile. :) Mike Palumbo has a lot of knowledge on my car and I trust him to make sure my car is reliable. They make sure all my car needs are met. I have never met such nice people. They are quick, easy to work with, and reasonably priced. Would definitely recommend. More

Amazing customer service. Everyone was great . We adore Justine. Damien and Jim made the whole $$ portion painless. Can’t thank them all enough, love my new Cadillac XT5😊 Everyone was great . We adore Justine. Damien and Jim made the whole $$ portion painless. Can’t thank them all enough, love my new Cadillac XT5😊 More

Great job locating my dream Porsche I was on their lot looking for a red Macan but didn’t see any. They only had a few cars. I went inside and was immediately greeted. We sat down and ta I was on their lot looking for a red Macan but didn’t see any. They only had a few cars. I went inside and was immediately greeted. We sat down and talked about the (my) ideal Porsche Macan GTS. Troy said we don’t currently have one but I can try locations one for you? He did a locate on the spot. Found only 5 in the nation that matched. To make my story short he was able to get one all the way from Arizona for me. About 1 week later it’s in my garage! It’s awesome and they are awesome. Whoo hoo. More

Great Customer Service My previous car died in the extreme cold weather and I was need of a replacement car ASAP. Justine was extremely helpful in showing me a 2010 Ford Esc My previous car died in the extreme cold weather and I was need of a replacement car ASAP. Justine was extremely helpful in showing me a 2010 Ford Escape. She was able to answer all of our questions and made it a positive experience. Even after mentioning we’d like to think it over and look at other places, she wasn’t pushy at all. Damien and Justine made us feel really comfortable and available if there were more questions we had. Jim Horst made the paperwork process go by quickly and explained what all the paperwork was for. After signing all the papers, Justine sat with me for a bit to explain certain functions of the car and even helped set up my sync. Overall the whole process was so easy and I left having a great reliable car and know if i ever need another one, or know someone who does, I’ll be going to Napleton. More

It was a nice, rewardin eperience coming to napleton, very I gave my rating because JR Henry the sales associate, service was prompt, respectable, and detailed, he gave me the information i needed about the t I gave my rating because JR Henry the sales associate, service was prompt, respectable, and detailed, he gave me the information i needed about the truck, As well as went an made sure the vehicle was delivered to napleton for me on the day he promised. I want to say i also appreciate Mr. Judd for explaining to me the breakdown of my finance charges on the vehicle, he did a very good detailed breakdown for me. More