Napleton Autowerks of Indiana
Schererville, IN
Filter Reviews by Keyword
By Type
Showing 462 reviews
Professional, excellent service. Highly recommend. Great General Manager. Brought my car in for a recall and the job was performed within a reasonable time. Clean environment! General Manager. Brought my car in for a recall and the job was performed within a reasonable time. Clean environment! More
Great Service and a great price. Jim and Vince were a pleasure to deal with. This is the second vehicle we have purchased from Napelton Volvo and would highly recommend this dealershi Jim and Vince were a pleasure to deal with. This is the second vehicle we have purchased from Napelton Volvo and would highly recommend this dealership. More
I was extremely happy with my experience at Napleton Autowerks! They treated me as if I was the most important customer they had. Very friendly and easy going with no pressure to purchase. Ultimately, Autowerks! They treated me as if I was the most important customer they had. Very friendly and easy going with no pressure to purchase. Ultimately, they delivered the car I was looking for and I couldn’t be happier! More
Car was listed at $40k on website, dealership attempted to charge $2k over the price listed and could not provide the original sticker price at point of sale. Sales manager R. Buss was very rude and sales to charge $2k over the price listed and could not provide the original sticker price at point of sale. Sales manager R. Buss was very rude and sales rep. Made no effort to explain features in car. Worst new car buying experience! More
New Car Purchase We just purchased a 2020 GLC 300W4 SUV. Jim Dwyer was absolutely courteous, professional, and mindful of our time. He didn't play any snarky games t We just purchased a 2020 GLC 300W4 SUV. Jim Dwyer was absolutely courteous, professional, and mindful of our time. He didn't play any snarky games that car salesmen are sometimes known for. Since this is our first Mercedes-Benz, Jim gave us an excellent introduction to and orientation of the vehicle before we drove home, satisfied that we made the correct selection of a dealership. More
2010 Volvo 60AWD Maintenance Joe Durant et.al. took care of the necessary maintenance throughout the ten plus years that I have driven my Volvo. I am always treated courteously a Joe Durant et.al. took care of the necessary maintenance throughout the ten plus years that I have driven my Volvo. I am always treated courteously and any and all concerns that I have are dealt with professionalism. I am pleased with the service I receive. More
Great Sales Team We worked with Vince and Mike - they were helpful and responsive but did not pressure us. The overall sales experience was great and surprisingly eas We worked with Vince and Mike - they were helpful and responsive but did not pressure us. The overall sales experience was great and surprisingly easy. Tracy was very efficient and friendly. Thanks to the entire staff for making car buying an enjoyable experience. More
Good experience Previously taking my car to a different dealership service center in Chicago. Will be using Napleton from now on. Service adviser was great to work w Previously taking my car to a different dealership service center in Chicago. Will be using Napleton from now on. Service adviser was great to work with. More
Brandon helped me out a lot. He took the time to explain things clearly it was an amazing experience! Thank You Brandon, Great Customer Service! things clearly it was an amazing experience! Thank You Brandon, Great Customer Service! More
Great service , I purchased a car from Vince and Jim , great guys . Tracy at financing is awesome , roger is very welcoming and easy to deal with , they made the process so smooth . G Wagon great guys . Tracy at financing is awesome , roger is very welcoming and easy to deal with , they made the process so smooth . G Wagon More