Napleton Autowerks of Indiana
Schererville, IN
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I have always been apprehensive of taking my car to the dealer for service. Until recently i have always taken my car to a dealer in Illinois for service and was always felt uneasy with the snooty attit dealer for service. Until recently i have always taken my car to a dealer in Illinois for service and was always felt uneasy with the snooty attitude i received. A friend of mine bought her car at Napleton and has it serviced regularly there and she couldnt have been more persuasive for me to service my car there too. She introduced me to Rob in service and right away he made me feel comfortable and important. I told him it was my first time to this dealership so he asked me if i wanted a bottle of water and then gave me a small tour of the dealership, introducing me to some of the staff along the way. My service was completed in about an hour and a half, which was shorter than Rob initially told me, and to top if off my car was cleaned inside and out. Its very hard to find good customer service and Rob has made me a believer in this dealership... Thanks again... April More
This was my 5th new Volvo, but my first one dealing with Napleton. Brandon was a very nice and friendly salesman. There was no pressure for me to buy, but he was very well informed on the Volvo product. Napleton. Brandon was a very nice and friendly salesman. There was no pressure for me to buy, but he was very well informed on the Volvo product. More
I visited a number of dealers in the Chicago area looking to buy a new Mercedes and was appalled at the low level of customer service i received compared to my previous experiences with both Bmw ans Lexus. I to buy a new Mercedes and was appalled at the low level of customer service i received compared to my previous experiences with both Bmw ans Lexus. I began to believe what I had heard, Mercedes dealers are arrogant. Searching the internet one evening I came across Napleton Auto Werks in Schererville, Indiana and didn't realize just how close to Chicago they were. I decided I would give Mercedes one more shot and I'm glad I did! From the time I walked in the door and was greeted with a big warm smile and handshake from Larry until I walked out and was thanked for my business from the general manager I felt like they really cared about getting me not only what I wanted but also what I really needed. Hats off to Greg in finance for making sure I took advantage of the auto pay and star service both saving me money. Well worth the trip and not a long one at that. More
Great staff, easy to work with. In & out. They have everything together to make an enjoyable experience. Very clean environment. I will buy more cars from them. everything together to make an enjoyable experience. Very clean environment. I will buy more cars from them. More
Very nice dealer. Friendly, helpful and knowledgable staff. No games. Just down to earth people. They have a very nice selection of all sorts of vehicles. staff. No games. Just down to earth people. They have a very nice selection of all sorts of vehicles. More
Nicest Dealership in the Entire World! I will by many more car from Napleton. Most professional staff I have ever the pleasure of working. The young man that helped me knew everything about everycar ever more car from Napleton. Most professional staff I have ever the pleasure of working. The young man that helped me knew everything about everycar ever made! OUTSTSANDING!!! More
I was interested in looking at a new Jaguar, probably the mid size 4 door. I have not looked at the car recently, so I wanted to see the features and get an idea of the lease programs. Joe Rupp, who I had mid size 4 door. I have not looked at the car recently, so I wanted to see the features and get an idea of the lease programs. Joe Rupp, who I had been referred to, was very knowledgeable, and accomadating. If I decide on the Jaguar, I will definately purchase or lease it from Joe. More
I have bought many cars but I have to say that dealing with Mr.Wolff and the Jaguar Schererville dealership personel there was the best experience I have ever had.It was not like the normal car buying neg with Mr.Wolff and the Jaguar Schererville dealership personel there was the best experience I have ever had.It was not like the normal car buying negotiation.I was made to feel at ease through the whole process from the time I arrived until I drove out with my new Jaguar.I will send any of my friends or family to look for their next car there. More
Buying a car from Napleton AutoWerks was a wonderful experience for me. I felt know preasure to purchase a car and my salesman was very attentive to my needs. The price of the car was within my budget. experience for me. I felt know preasure to purchase a car and my salesman was very attentive to my needs. The price of the car was within my budget. I highly recommend anyone who is looking to buy a car minus the headache to go to Napleton AutoWerks in Indiana. More