Napleton Autowerks of Indiana

Excellent My experience at Napleton was great. I was looking to trade in my old car and purchase a new one. Jerry Storey, was excellent, not pushy and willing t My experience at Napleton was great. I was looking to trade in my old car and purchase a new one. Jerry Storey, was excellent, not pushy and willing to work with me as a costumer. I ended up with the exact car I wanted (the exact color and trim). Jerry used all of his resources to make sure that I got exactly what I was looking for. I recommend Napleton to anyone in search of a car. The people there are great. More

"Simply, The Best Experience !" What a great buying experience! The kind folks at Napleton Nissan made my wife and I feel very welcome from the first minute we walked in. The first t What a great buying experience! The kind folks at Napleton Nissan made my wife and I feel very welcome from the first minute we walked in. The first thing I noticed was everyone listened to us, they cared about what we wanted. It all started with General Manager, Jim Youngblood, then Sales Consultant, Keith Supler. They made sure we had all our questions answered, we learned so much about the Nissan brand, the Napleton brand as well. We purchased a new Pathfinder and could not be more pleased! Even Finance Manager, Tom Vicari made buying seem painless. My wife and I will buy here again ! More

New Volvo S80 My wife wanted a new Volvo S80 having many specific features. Jim Wolfe was able to find it for us at a price that was acceptable to us. I highly re My wife wanted a new Volvo S80 having many specific features. Jim Wolfe was able to find it for us at a price that was acceptable to us. I highly recommend Jim Wolff. More

Fantastic Experience! I was compelled to buy a new automobile because of a recent accident. The salesperson ,Dan Demetri, and the general manager worked with me to make th I was compelled to buy a new automobile because of a recent accident. The salesperson ,Dan Demetri, and the general manager worked with me to make that purchase possible and my visit there a very pleasant one. I've haven't seen a salesperson who works as hard as Dan. He was very personable and extremely thorough. I'm very excited about my purchase (Volvo S 60). More

My car buying experience at Napleton Being in the market for a newer vehicle, I shopped many area dealerships. I was becoming exhausted and irritated with the entire process. My last sto Being in the market for a newer vehicle, I shopped many area dealerships. I was becoming exhausted and irritated with the entire process. My last stop of the day was Napleton. I expected to be in and out, and that I was. The only difference was I left Napleton with a vehicle. My overall experience is beyond words. Joey D. was my sales consultant and could not have been more professional and courteous. He asked what I was trying to accomplish, then helped me accomplish it. He walked several of the lots at the plaza with me trying to meet my needs. He attentively listened to my concerns and addressed all of them. He told me several times, "No worries. We'll get you done. If not today, I know what you're looking for and I'll keep looking." Joey D. applied NONE of the usual high pressure sales tactics that many others do. He was with me throughout the entire process as well as excellent follow up after the sale. Joey D. clearly understands the difference between a transaction and a relationship. It is because of Joey D. and the rest of the staff I interacted with that I will recommend Napleton without reservations, and I will continue sending friends and family to Joey D. Thanks for a great and refreshing experience! More

New Mercedes-Benz Customer Purchase The salesman was patient courteous detail. We didn't feel rushed or pushed into making a purchase. Actually the entire staff was friendly and welcomin The salesman was patient courteous detail. We didn't feel rushed or pushed into making a purchase. Actually the entire staff was friendly and welcoming. More

Best mercedes dealer and best salesmans I went in today and purchased my 3rd Mercedes car from Napelton , everybody is so friendly and if u wanna buy a car do yourself a favor and go see Joe I went in today and purchased my 3rd Mercedes car from Napelton , everybody is so friendly and if u wanna buy a car do yourself a favor and go see Joey Dicesare he is the best salesman and he is so helpful and I'm sure u will leave there happy , I totally recommend this dealership More

Nightmare Service Department Service? You're kidding, right? Called and scheduled appointment. Car sat for 4 days, without it even being serviced. Mechanic didn't come in for the Service? You're kidding, right? Called and scheduled appointment. Car sat for 4 days, without it even being serviced. Mechanic didn't come in for the 4 days, they told me he was the only guy in all of their dealerships that could even service a Volvo. LIARS! They didn't even have the recommended oil for the service. We have 2 Volvo SUV and have had them dealer serviced for the last 10 years by others before we moved here. My advice, please listen to me, these people are incompetent. If you ever, ever, think of buying any vehicle from these people at any of their locations, you've heard it here as well as many other reviews, once you drive out the door you are on your own. Warranty or not. I don't think honesty is in their dictionary. Let the buyer beware. Or, let's say, let the buyer go somewhere else. More

Excellent dealership. Loving my new baby I had a wonderful experience buying my first Mercedez. Everyone was nice and professional. They went out of there way to make sure I had everything I I had a wonderful experience buying my first Mercedez. Everyone was nice and professional. They went out of there way to make sure I had everything I needed and that all my questions were answered. More

2015 Altima My wife and I had a real good experience with Napelton, and with Keith Supler, our salesman. Keith was knowlegable and very quick to get us out of th My wife and I had a real good experience with Napelton, and with Keith Supler, our salesman. Keith was knowlegable and very quick to get us out of the showroom and into a car. The whole experience was surprisingly painless thanks to Keith. More