Napleton Autowerks of Indiana
Schererville, IN
Filter Reviews by Keyword
By Type
Showing 462 reviews
The Best Around Joey D. is a consummate professional. He didn't pressure us. He didn't hover. He simply asked us about our needs and found a number of vehicles within Joey D. is a consummate professional. He didn't pressure us. He didn't hover. He simply asked us about our needs and found a number of vehicles within our budget to test drive. We ended up buying a vehicle on the spot. Car shopping can be a stressful situation, but I didn't feel that with Joey D. He treated us like family. There was no flowery and pushy sales pitch. It was like, "Hey, we need a car. This is what we need it for. This is how much we can spend." And Joey D. was like, "OK. I've got some in mind. Let's see what we can do." More
Great Customer Service (sales only) Juan was very helpful!! He was very patient and helped me find exactly what made me happy!! Always followed up with everything I requested!! Thank you Juan was very helpful!! He was very patient and helped me find exactly what made me happy!! Always followed up with everything I requested!! Thank you!! More
Excellent customer service Tony Turco and Brandon Carter were excellent in the treatment they gave me During my visit to purchase a car, they went far and beyond to make sure I Tony Turco and Brandon Carter were excellent in the treatment they gave me During my visit to purchase a car, they went far and beyond to make sure I got exactly what I was looking for, In fact they treated us like a member of their family. KUDOS!!!!! More
Awesome Experience from Start to Finish With the growing options to purchase a car from anywhere in the country, NOTHING beats great service from your local dealer. The team at Napleton real With the growing options to purchase a car from anywhere in the country, NOTHING beats great service from your local dealer. The team at Napleton really exudes this climate from the initial contact to the moment you drive off the lot. Thank you so much for taking such great care of us, finding the right car, meeting our budget and making us feel welcome and a priority. We will definitely be back. More
New Purchase of Mercedes GLC300 I never would have thought being at a dealership and walking out with a brand new car within a little over an hour. This is quite an outstanding chang I never would have thought being at a dealership and walking out with a brand new car within a little over an hour. This is quite an outstanding change and improvement dealing with this dealership now. I have been a loyal customer (over 17 years) of this dealership. The service this time was very phenomenon. My wife and I went to this dealership this time, met with the Brand Sales Consultant, Mr. Brandon Carter and new General Manager, Mr. Tony Turco. It was so easy to find from the wide selection from their lot the car of interest to us. Understanding our need, they went straight working with us in terms of pricing, package, and availability, providing us best options without back and forth activities one would usually encounter at most dealerships when looking for a new car. The process was very cordial and professional. The sales consultant made sure that my wife’s needs for this car was accommodated. Mr. Turco was down to earth in transacting with us. He was visible, and did interreact very friendly. Perfect gentleman! I had my concerns several years ago dealing with past managers, but now with him as the new general manager, I am back and happily will do business with Napelton. Moreover, I will refer my friends to this and newly improved dealership. More
Great experience with Mike. Very personable, never over sold, and was very knowledgeable of the product. Followed up and continues to do so. He enjoys his craft, and with Mike. Very personable, never over sold, and was very knowledgeable of the product. Followed up and continues to do so. He enjoys his craft, and it shows!! More
Mike Quinn is excellent! Mike Quinn is excellent at what he does! We enjoyed our time spent with him as he was so patient with my husband and I on our search for the perfect v Mike Quinn is excellent at what he does! We enjoyed our time spent with him as he was so patient with my husband and I on our search for the perfect vehicle for our family of 5. He listened well and was not pushy at all but very sincere in his hunt to find us what we were looking for. Thank you Mike for your excellence! More
Excellent service All around perfect transaction ! Thank you so very much for you kind and peaceful demeanor . No pressure ! Loved it, highly recommend you to All! Than All around perfect transaction ! Thank you so very much for you kind and peaceful demeanor . No pressure ! Loved it, highly recommend you to All! Thanks again bud! More
great experience Vince was very knowledgeable and extremely friendly felt no pressure to buy a vehicle. Would recommend Vince to anyone who was looking to buy a vehic Vince was very knowledgeable and extremely friendly felt no pressure to buy a vehicle. Would recommend Vince to anyone who was looking to buy a vehicle More
Very enthused! Vince was very easy to work with. He answered all questions with confidence and ease. I would and will definitely recommend him to family and friends! Vince was very easy to work with. He answered all questions with confidence and ease. I would and will definitely recommend him to family and friends! More