Napleton Autowerks of Indiana

Exceptional Napelton is a great dealership that provides exceptional customer service with no hassle to accommodate its customers. I’ve delt with the Napelton com Napelton is a great dealership that provides exceptional customer service with no hassle to accommodate its customers. I’ve delt with the Napelton company for years and haven’t been dissatisfied once. Sam took care of me in service and was wonderful. Karen was very professional and personable, it’s so pleasant to be welcomed with a hello Mrs. so and so how are you and how is your day going... you don’t get that much anymore. Tony Turko has been one of the best sales manger I’ve ever encountered at any dealership. Jim wolf is great as well, he answered all of my questions about any car that I was interested in. I would recommend this dealership to anyone, they have a wonderful staff! More

Bad beginning with a happy ending I recently purchased a vehicle in Jan, there were a few concerns after taking it home, we had a bit of an issue with getting parts in a timely manner. I recently purchased a vehicle in Jan, there were a few concerns after taking it home, we had a bit of an issue with getting parts in a timely manner. Once the parts came in I have to say Napleton rectified the situation completely. I would just suggest if buying a used vehicle that u make sure you do a thorough inspection, Im not sure that they do prior to putting on the lot. I am grateful they redeemed themselves in the situation. More

Professional customer service. Efficient...knowledgeable...I wasn't sure at first because I didn't hear anyone ever stating that your dealership was familiar with my Alfa Romeo Giul Efficient...knowledgeable...I wasn't sure at first because I didn't hear anyone ever stating that your dealership was familiar with my Alfa Romeo Giulia...since it's just been introduced to the US in 2017 Chicago's Auto Show...so, THANK YOU! More

Wonderful Experience! Jim Dwyer was very helpful, informative and personable , which helped make my decision to go with Mercedes vs BMW. The dealership was comfortable an Jim Dwyer was very helpful, informative and personable , which helped make my decision to go with Mercedes vs BMW. The dealership was comfortable and has a friendly atmosphere, which helps make the experience more enjoyable. Tracy is a delight! She's a definite keeper for you company! More

Great Dealership to work with My experience was great from the initial contact. Sales representative Vince Flore went out of his way to get my deal done. Also, I was an out of town My experience was great from the initial contact. Sales representative Vince Flore went out of his way to get my deal done. Also, I was an out of town customer and Vince picked me up at O'Hare airport and got me on the road very quickly. Everything exceeded my expectations, which I was grateful for. Highly commended. More

Sals quick visit Very good visit. Staff very friendly and gave good information. Busy place but waiting area very nice. Sal is in good hands! See you at 10K miles. Very good visit. Staff very friendly and gave good information. Busy place but waiting area very nice. Sal is in good hands! See you at 10K miles. More

Excellent Service Customer service was excellent; Jim Wolff made sure to answer any questions I had prior to my purchase and then happily spent a great deal of time aft Customer service was excellent; Jim Wolff made sure to answer any questions I had prior to my purchase and then happily spent a great deal of time after purchase making sure I knew what features my car offered and how to use them. Went above and beyond to make sure I felt comfortable with all aspects of my vehicle before driving off the lot! More

Outstanding Repair Services The repair Representative was very knowledgeable and helpful. The repairs were completed very quickly and timely. The repair Representative remembered The repair Representative was very knowledgeable and helpful. The repairs were completed very quickly and timely. The repair Representative remembered my first name since my last visit over eight months ago. That really impressed me. More

Excellent service Very helpful and supportive during and after purchasing my car Great deal , great financing rate Nice consumer service and friendly Addison Alme Very helpful and supportive during and after purchasing my car Great deal , great financing rate Nice consumer service and friendly Addison Almeda will help you through purchasing process and save your time and money !! More

A bump in the road initially, but balance itself in the end, I have been working in customer service for over 35 years, I would like to say how Samantha in the service department offered excellent customer servi I have been working in customer service for over 35 years, I would like to say how Samantha in the service department offered excellent customer service, it was a bump in the road initially, but balance out in the end. More