Napleton Volkswagen Springfield - Service Center

GETTING BETTER ALL THE TIME! I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especia I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especially since Derek Owens took over as service manager. I have no qualms about recommending these guys to look after you Volkswagen vehicle! More

Service and repair Michael and his crew did an excellent job on my 911 porsche. It was done within 6 hrs! Washed and ready to go!!! It actually runs better now! Michael and his crew did an excellent job on my 911 porsche. It was done within 6 hrs! Washed and ready to go!!! It actually runs better now! More

Great service team!! The service team got my car in when I wanted. It was completed on time as agreed. Plus they let me know of some needed maintenance I should be aware o The service team got my car in when I wanted. It was completed on time as agreed. Plus they let me know of some needed maintenance I should be aware of. Overall, great experience. More

Mike, service manager, and staff were great to work with. Su Service manager and staff super friendly. Explained what they would do in servicing car. First class guys. Thank you for the wash. It looked immaculat Service manager and staff super friendly. Explained what they would do in servicing car. First class guys. Thank you for the wash. It looked immaculate. More

Porsche Springfield They are a good dealership that is friendly, efficient and easy to do business with. I would highly recommend the dealership. And I highly recommend P They are a good dealership that is friendly, efficient and easy to do business with. I would highly recommend the dealership. And I highly recommend Porsche brand. More

Great Service! Friendly Staff I had to bring in my Jetta because of the Volkswagen recall. When I called, they were able to get me in on the day I requested. They had me in and out I had to bring in my Jetta because of the Volkswagen recall. When I called, they were able to get me in on the day I requested. They had me in and out of the building in less than an hour. They washed my car before they gave it back to me. It made it look like new again! I was very happy with my service. More

VERY NICE I HAVE GIVEN THIS DEALER SHIP THE RATING THAT I DID . IT WAS FAST NICE LOUNGE TO ENJOY WHILE CAR WAS BEING SERVICED.ANY QUESTIONS I HAD WERE ANSWERE I HAVE GIVEN THIS DEALER SHIP THE RATING THAT I DID . IT WAS FAST NICE LOUNGE TO ENJOY WHILE CAR WAS BEING SERVICED.ANY QUESTIONS I HAD WERE ANSWERED .THE DEALER SHIP WAS VERY CLEAN. More

vehicle repair Mike kept me updated on status of my repair, always been very good on educating me on issues and options. I have very high level of trust in the serv Mike kept me updated on status of my repair, always been very good on educating me on issues and options. I have very high level of trust in the service team. More

Awesome! Everyone was so friendly and willing to assist. It seemed as if the business kept everyone going, as opposed to what might normally look like chaos el Everyone was so friendly and willing to assist. It seemed as if the business kept everyone going, as opposed to what might normally look like chaos elsewhere! More

Repair AC Had a great experience with staff in the service department. Have had no issues with the work performed. Friendly and courteous environment. Felt well Had a great experience with staff in the service department. Have had no issues with the work performed. Friendly and courteous environment. Felt well taken care of. More