Napleton Volkswagen Springfield - Service Center

Fast, good customer service. I bought my car here and they have been awesome with all of it. The service is Great and its so easy to get things done as needed. I'm very Happy and I bought my car here and they have been awesome with all of it. The service is Great and its so easy to get things done as needed. I'm very Happy and will continue to take my car here!! More

Tire replaced I am so grateful for the finance department. Their foresight saved me big. I bought the tire and wheel package. It was of great benefit. Thanks bill. I am so grateful for the finance department. Their foresight saved me big. I bought the tire and wheel package. It was of great benefit. Thanks bill. More

Got induction service for my engine They are nice to wash my car on Ladies day. I like the salesman (Ron Jones) that we dealt with when we bought the car. He always speaks when I come in They are nice to wash my car on Ladies day. I like the salesman (Ron Jones) that we dealt with when we bought the car. He always speaks when I come in. The service men are friendly & hslpful More

WOW These guys are great! I traded for a Caddy at this dealership last month and the experience was very good. Jacob was a great Sales guy, easy process, friendly staff. I didn I traded for a Caddy at this dealership last month and the experience was very good. Jacob was a great Sales guy, easy process, friendly staff. I didn't get to the DMV by the time the inspection was up so I swung by the service at the dealership an talked with Andrew, this guy is a great person to deal with, he got my car in for an inspection, hooked me up with a quick wash and....well i did get to droll over some Porsche's while i waited but not too long. I am so happy with the customer service that i asked him about future service and if they would be willing to take care of me even though it was not one of their brands and he said they would be more then happy to. Thanks Again guys see you soon. Brett More

excellent Mike McCormack and Michael Kanowsky are awesome. They were very helpful, got my car in prompty and arranged a loaner. The car got fixed under warranty Mike McCormack and Michael Kanowsky are awesome. They were very helpful, got my car in prompty and arranged a loaner. The car got fixed under warranty. More

It was good Got in a timely matter, although I was not expecting it to be as pricey, they put in oil ( just went in for oil change/ tire rotation) that I did not Got in a timely matter, although I was not expecting it to be as pricey, they put in oil ( just went in for oil change/ tire rotation) that I did not agree to, and it was way more expensive. I like the online scheduling , and I like how easy it is to go through the process of it. The service staff was very nice. More

Fast and friendly Sales guys worked fast and friendly to get the deal. But not real pushy. Nice guys Service fixed a little problem with car. Again very fast and super Sales guys worked fast and friendly to get the deal. But not real pushy. Nice guys Service fixed a little problem with car. Again very fast and super nice guys. More

Porsche 60k mile Service Michael McCormack was so helpfull and professional in making sure I understood all that the 60,000 mile service entailed. Quality of service was exce Michael McCormack was so helpfull and professional in making sure I understood all that the 60,000 mile service entailed. Quality of service was excellent. More

Oil Change Friendly staff and took care of all my needs! They kept me informed and provided a loaner car so that I didn’t have to wait. Friendly staff and took care of all my needs! They kept me informed and provided a loaner car so that I didn’t have to wait. More

Professional Professional, knowledgeable, clean, top Porsche products, friendly sales and service staff, all the associates make the customer feel special, looki Professional, knowledgeable, clean, top Porsche products, friendly sales and service staff, all the associates make the customer feel special, looking forward to the new location, More