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Napleton Autowerks Missouri

Springfield, MO

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304 Reviews
We are proud to be the #1 VW volume dealership in the Midwest from Tulsa, Oklahoma and Wichita, Kansas to Joplin, Mt. Vernon, Springfield, Branson, St Louis, and Lebanon, Missouri. Our goal is to provided you, the online car shopper a convenient car buying experience by providing the necessary information combined with quality service to help you make an educated, informed buying decision. You will find it convenient to get your oil changed from the BEST AUTOMOTIVE SERVICE DEPARTMENT in the Springfield area by our Volkswagen Manufacturer Certified Technicians that uses only GENUINE VOLKSWAGEN PARTS from our fully stocked PARTS DEPARTMENT. If you have questions, concerns or are an advertiser looking to reach someone at Volkswagen Springfield, please contact Jeff Larsen, Director of Business Development and Internet Marketing for the Hunt Automotive Group.
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3508 E Division St

Springfield, MO

65802

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Showing 304 reviews

March 10, 2019

New VW Bug Ron Jones took the extra time to find my dream car. Great experience each time I have purchased there. The Service Department is the best. More

by edharwellphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2019

All around great experience This is the way car buying was meant to be. Great service. No pressure. Salesman really tried to help me find the car that was right for me. Thank More

by twiles71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2019

Thanks for the friendly, courteous service! This is a first class dealer with first class people from the front door to the service department. Everyone is so nice. No pressure. Great experie More

by cruiserman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
March 07, 2019

Made my dream's happen. I waited my hole life for this car and because of you guys my dream's came true. Thanks again for all you did to make this happen. Amber Bell More

by b2amb04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2019

People were nice, car is WEAK now... *EDITED* EDIT: IF YOUR CAR IS TUNED, AN ECU UPDATE WILL TURN THE CLOCK BACK TO STOCK... BE CAREFUL. NOBODY TOLD ME... MANAGER CALLED ME. COOL GUY. wil More

by patru_ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember, DEREK was most helpful
Mar 06, 2019 -

Napleton Autowerks Missouri responded

hello my name is Derek i'm the service manager here at Napleton Autoweks I would like to get some more information on this service visit. is there a time i can call and talk?

Mar 06, 2019 -

patru_ace responded

Hello Derek, My name is David Horvath. My number is 417-920-5489 Feel free to call whenever today.

March 05, 2019

Nice experience. This was one of if not the best experience I have ever had buying a car. Ron was not pushy and went above and beyond to take care of us. Everyone we More

by stacy2898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Horning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2019

Kind people, Great car I bought a car from Jeff Taylor and the entire experience was easy and fast. The car is amazing and everyone at Napleton was great to work with. Jeff More

by lydianickols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

Great service and no pressure sales Scheduled a service appointment, and they were right on time. One of the few punctual experiences I’ve had at a dealership. Spent some time after that More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Everyone was helpful, even the other salesmen. No high pres I was very pleased with the help I received, even the other salesmen were helpful. Josh was great to deal with. No pressure was used to sell me the c More

by Ladydi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ausmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Napleton Autowerks Missouri responded

Thank you for taking the time to send in a survey. We appreciate the feedback. Management team.

February 27, 2019

Stress free I spent probably an entire month freaking out about buying a new car. They explained everything so simply and legitimately wanted to help me find a ca More

by Marksman2696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Butts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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