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Napleton Autowerks Missouri

Springfield, MO

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303 Reviews

3508 E Division St

Springfield, MO

65802

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Showing 303 reviews

March 09, 2019

All around great experience This is the way car buying was meant to be. Great service. No pressure. Salesman really tried to help me find the car that was right for me. Thank More

by twiles71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hall, Michael Kanowsky
March 08, 2019

Thanks for the friendly, courteous service! This is a first class dealer with first class people from the front door to the service department. Everyone is so nice. No pressure. Great experie More

by cruiserman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon, Bill Hall, Michael Kanowsky
March 07, 2019

Made my dream's happen. I waited my hole life for this car and because of you guys my dream's came true. Thanks again for all you did to make this happen. Amber Bell More

by b2amb04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hall, Ron Jones
March 05, 2019

Nice experience. This was one of if not the best experience I have ever had buying a car. Ron was not pushy and went above and beyond to take care of us. Everyone we More

by stacy2898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Horning, Bill Hall, Ron Jones
March 05, 2019

People were nice, car is WEAK now... *EDITED* EDIT: IF YOUR CAR IS TUNED, AN ECU UPDATE WILL TURN THE CLOCK BACK TO STOCK... BE CAREFUL. NOBODY TOLD ME... MANAGER CALLED ME. COOL GUY. wil More

by patru_ace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember, DEREK was most helpful, Derek Owens
March 03, 2019

Kind people, Great car I bought a car from Jeff Taylor and the entire experience was easy and fast. The car is amazing and everyone at Napleton was great to work with. Jeff More

by lydianickols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hall, Duane Bliss, Jeff Taylor
February 28, 2019

Great service and no pressure sales Scheduled a service appointment, and they were right on time. One of the few punctual experiences I’ve had at a dealership. Spent some time after that More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Johnston
February 27, 2019

Stress free I spent probably an entire month freaking out about buying a new car. They explained everything so simply and legitimately wanted to help me find a ca More

by Marksman2696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hall, Josh Butts
February 27, 2019

Everyone was helpful, even the other salesmen. No high pres I was very pleased with the help I received, even the other salesmen were helpful. Josh was great to deal with. No pressure was used to sell me the c More

by Ladydi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hall, Duane Bliss, Joshua Ausmus
Feb 27, 2019 -

Napleton Autowerks Missouri responded

Thank you for taking the time to send in a survey. We appreciate the feedback. Management team.

February 25, 2019

2018 Jetta Friendly and willing to fully assist with all aspects of the purchase to include ascertaining applicable discounts and such. I would buy from this dea More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Osburn, Curtis Sanders
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