Napleton Autowerks Missouri
Springfield, MO
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Not satisfied I came in because my car was having a shuddering issue every time I slowed down. They replace the air flow system but the problem continue. I came bac I came in because my car was having a shuddering issue every time I slowed down. They replace the air flow system but the problem continue. I came back and sat there for 4+ hrs just to be told there is nothing to be found wrong. Came to a local shop in Texas and was told my transmission was about to died. How did they miss this?!?! After spending a good amount and nothing resolved. Customer service was good though. More
Outstanding Service I had service done on my Volkwagen CC Andrew in service was outstanding explained everything that was being done and gave me a timeline for this servi I had service done on my Volkwagen CC Andrew in service was outstanding explained everything that was being done and gave me a timeline for this service, kept in touch with me during and after. While there I also talked to Mike Kanowsky on purchasing a Porsche then Bill Hall in Finance. All of theses people are Highly Professional and I would recommend doing Business with them. More
buying a new car The wife and I have never had an amazing experience in purchasing a new vehicle before in our life, Everyone we talked with was very friendly and answ The wife and I have never had an amazing experience in purchasing a new vehicle before in our life, Everyone we talked with was very friendly and answered any questions we asked. Thanks to Ron Jones, Bill Hall and Duane Bliss. More
Great experience buying a car. It was like a breath of fresh air dealing with J.R. his knowledge of the products he sells is outstanding. and was very patient while i :waffled" bet It was like a breath of fresh air dealing with J.R. his knowledge of the products he sells is outstanding. and was very patient while i :waffled" between a couple of used cars they had. overall experience from sales to finance to service has been 5 stars, would give 6 stars if I could More
awesome place Amazing group of people, thank you for helping me find and purchase the beetle ! I know I’m picky on a few things but they listened to what I wanted . Amazing group of people, thank you for helping me find and purchase the beetle ! I know I’m picky on a few things but they listened to what I wanted . More
Excellent service! Mike McCormack is a fantastic service advisor! Always keeps me up to date with my car and how the service is going. Very easy to get along with and I Mike McCormack is a fantastic service advisor! Always keeps me up to date with my car and how the service is going. Very easy to get along with and I trust his judgment as it relates to my Porsche. He’s going to keep it in tip top condition! More
Service of car The service team was very polite and professional. They made sure my issues were resolved quickly. I appreciated their attentiveness to detail and t The service team was very polite and professional. They made sure my issues were resolved quickly. I appreciated their attentiveness to detail and to the issue I was experiencing. They exceeded my expectations and it was very refreshing to have a service team so willing to take care of things the right way. More
Great Service Friendly people and very professional. We were made to feel real welcome., and nobody put any pressure on us for anything. I would buy my next car fro Friendly people and very professional. We were made to feel real welcome., and nobody put any pressure on us for anything. I would buy my next car from Napletons More
Recall, oil change, window not going up, protective coating The service people treated me with respect and listened to me. The car was done on time. Everything I asked them to do was looked at. The service people treated me with respect and listened to me. The car was done on time. Everything I asked them to do was looked at. More
good service Service writers are very friendly and helpful. Being a senior citizen I really appreciate free tire rotation on ladies wednesdays. The guys check t Service writers are very friendly and helpful. Being a senior citizen I really appreciate free tire rotation on ladies wednesdays. The guys check to see whats needed for the car and work with you about getting it done. More