Napleton Autowerks Missouri
Springfield, MO
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New tire I hit a curb and sliced the sidewall of my tire. Mike took good care of me, as usual, and provided a loaner, ordered the tire and it was installed as I hit a curb and sliced the sidewall of my tire. Mike took good care of me, as usual, and provided a loaner, ordered the tire and it was installed as promised. More
Friendly, professional, acts with integrity & knowledgeable I was looking for an affordable car that not many people drive. Ron Jones helped us find a Volkswagen that was perfect fit for our family. Ron Jones e I was looking for an affordable car that not many people drive. Ron Jones helped us find a Volkswagen that was perfect fit for our family. Ron Jones explained the benefits of owning a VW and also how awesome the warranty is. He made us feel like we've known him for years and is very easy going. Ron did not suggest us going above our budget. He stayed within out budget the whole process. Ron always has a smile on his face and really makes you feel like he wants to help you and not just another sale to make. We are looking forward to working with him again in the future. More
Bought used car Ron Jones is the best, no hassle buying, and Ron Jones took the time to find the right vehicle for me. Good used vehicle at a great price. Ron Jones is the best, no hassle buying, and Ron Jones took the time to find the right vehicle for me. Good used vehicle at a great price. More
Did It Again Bought VW number 3, Josh Butts and Bill Hall made it happen! Great Car, Great Deal. Can"t wait to see the new location. Thanks! Bought VW number 3, Josh Butts and Bill Hall made it happen! Great Car, Great Deal. Can"t wait to see the new location. Thanks! More
GREAT service, always professional every body was great to work with, the service was fast and spot on. car wash was good to. I will be back for my future services every body was great to work with, the service was fast and spot on. car wash was good to. I will be back for my future services More
Fue muy buena El trato fue muy excelente con el vendedor muy amable cordial nos ofrecieron pop cord café el establecimiento muy amplío limpio y una variedad de vehí El trato fue muy excelente con el vendedor muy amable cordial nos ofrecieron pop cord café el establecimiento muy amplío limpio y una variedad de vehículos de diferentes modelos y colores More
Scheduleding repairs to be done I felt that I was mislead about when the repairs would be completed. Was told that a tech had be scheduled to work on Saturday as parts needed was i I felt that I was mislead about when the repairs would be completed. Was told that a tech had be scheduled to work on Saturday as parts needed was in stock. I would be able to pick my car up Monday morning Monday morning I arrived to find that repairs had jut started This caused about six hour delay in my schedule Cell phone number to contact me in case of any changes was given No call was received We I got home 3 days later Found that there had been couple of calls from the dealership Since I was approximately. 750 mile from home I missed the call If I known there was going to be a delay I could have and would have made changes that would have been worthy. Not unhappy with the repairs just the scheduling More
Always Great Service This is the second time I’ve been to this dealership. Very friendly employees. The waiting room is very pleasant. Service is great. I enjoy bringing m This is the second time I’ve been to this dealership. Very friendly employees. The waiting room is very pleasant. Service is great. I enjoy bringing my car here! More
Excellent I received excellent service from Ron and Bill and I could not be more satisfied and happy! I love my car! Thank you for taking such good care of me!! I received excellent service from Ron and Bill and I could not be more satisfied and happy! I love my car! Thank you for taking such good care of me!! More
Super service! Great service; great people. Mike goes above and beyond to accommodate customer needs; Sherri always remembers you, and your car, despite the hundreds Great service; great people. Mike goes above and beyond to accommodate customer needs; Sherri always remembers you, and your car, despite the hundreds of vehicles that roll through the doors every day. Wouldn’t trade my dealer service team for anything. More