Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
296 Reviews of Naples Nissan - Service Center
Sort by
December 02, 2020
Naples Nissan's service department is amazing. They explain everything and took care of me even though I didn't have an appointment. They worked me in and got me taken care of. Utility companies and ot explain everything and took care of me even though I didn't have an appointment. They worked me in and got me taken care of. Utility companies and other businesses could learn a few things about customer service from the service department at Naples Nissan. Simply amazing More
by kramerkeith
Employees Worked With
Bob Moyta and his entire team
October 05, 2020
I was getting "tire" alerts but Nissan fixed with a small plug within 45 minutes (and also gave me my 10,000 mile check up at same time with No Appointment necessary). Service by Mr. Wilson was "over the to plug within 45 minutes (and also gave me my 10,000 mile check up at same time with No Appointment necessary). Service by Mr. Wilson was "over the top" as expected!! More
by viwhiting
Employees Worked With
James Wilson - service
September 10, 2020
Service department is awesome, honest, fair , had paperwork done as soon as I got to dealership. Bob and James are exceptional and always honest, no upsell on anything. I trust them completely with paperwork done as soon as I got to dealership. Bob and James are exceptional and always honest, no upsell on anything. I trust them completely with my car. More
by Lenk.
Employees Worked With
Bob and James
August 26, 2020
I am a loyal Nissan customer, Aways great courteous service in a timely manner. As long as I live here I will only buy my cars here and in the meantime, they are keeping my 2014 Versa in good shape. service in a timely manner. As long as I live here I will only buy my cars here and in the meantime, they are keeping my 2014 Versa in good shape. More
by blysle
Employees Worked With
Danny Toledo and others, Jessica Michel
August 14, 2020
Great Service Having been my first experience with Naples Nissan, the service department was over the top! Prompt, courteous and when they told me my vehicle would Having been my first experience with Naples Nissan, the service department was over the top! Prompt, courteous and when they told me my vehicle would be finished, it was delivered back to me earlier than expected! More
by DBS
Employees Worked With
Robert Moyta
August 13, 2020
Great service Never a problem with service. Staff very nice and helpful to solve any issue. Appointments are honored at time scheduled and very nice waiting area Never a problem with service. Staff very nice and helpful to solve any issue. Appointments are honored at time scheduled and very nice waiting area. More
by JCC
Employees Worked With
Jessica Michel
August 12, 2020
Excellent sales and service departments. Spotless dealership, comfortable environment. Friendly and helpful staff, always ready to assist. Will recommend to all, great place doing it right. dealership, comfortable environment. Friendly and helpful staff, always ready to assist. Will recommend to all, great place doing it right. More
by chris m3
Employees Worked With
Jessica Michel
August 11, 2020
I limped into the dealership this morning with what I thought was a more than half dead battery. Jacob Immediately took over to help me, an older single woman in my own. He got my battery and the batte thought was a more than half dead battery. Jacob Immediately took over to help me, an older single woman in my own. He got my battery and the battery to my key fob replaced free of charge. It was still under warranty!! Thank you!! Jacob Karen rose More
by Superkaren1$
Employees Worked With
Jacob, Jessica Michel
August 11, 2020
the service advisor was very professional and explained everything that was scheduled on my vehicle. he took his time and made sure i understood everything clearly. he arranged for the shuttle driver to ta everything that was scheduled on my vehicle. he took his time and made sure i understood everything clearly. he arranged for the shuttle driver to take me to my office. he also called me and offered suggestions that the technician servicing my Rogue Sport had pointed out. he also arranged for the shuttle driver to pick me up when my vehicle was ready. my whole experience with the service department was stress free and handled expeditiously.. More
by bruce
Employees Worked With
mike
