296 Reviews of Naples Nissan - Service Center
I was very happy and satisfied with the customer service from everyone I dealt with. I wanted a very specific car with very specific features... and when no one else in SW FL could find it... John Marazzi N from everyone I dealt with. I wanted a very specific car with very specific features... and when no one else in SW FL could find it... John Marazzi Nissan did! Thanks so much!I have already recommended them to friends and co-workers! Loved spinning the wheel! More
I was greated by David with a friendly smile, he was very professional, and courteous. He reassurred me that all of my questions and concerns about my pathfinder would be addressed. He was very informative, professional, and courteous. He reassurred me that all of my questions and concerns about my pathfinder would be addressed. He was very informative, and said that most of everything would be covered in my warantee. He also provided the highest level of customer service. He exceeded my expectations of my recent visit. I would definately inform my friends and family to go to Nissan Service for any service they need on their car. He made me feel like everything would be taken care of and trusting him with whatever he says, would be the best advice that he has for my car. Thank you, Desiree Suarez, daughter of George and Josephine Reyes More
I have had my 2010 Pathfinder since May and am happy. Yesterday I bought a Droid and no one could get it to sync with the blue tooth. So I just drove to the shop. Angel stepped up and said he could do it Yesterday I bought a Droid and no one could get it to sync with the blue tooth. So I just drove to the shop. Angel stepped up and said he could do it for me. Turns out I had the old phone on and that was complicating the settings. He was great! Thanks. More
I purchased my 2010 Versa from Marazzi, and just about every experience has been great. The service staff is friendly and knowledgeable, the facilities are clean and organized, and all of the work I've h every experience has been great. The service staff is friendly and knowledgeable, the facilities are clean and organized, and all of the work I've had done has been expert. I would recommend Marazzi Nissan to anyone looking to buy a Nissan. Constructive criticism. The service desk area can become crowded or confused on a busy service day. While the staff does there best to help everyone in a timely manner, it can often feel like you are being ignored. I would suggest having a clear place for customers to wait. That way no one can cut in front of others and people understand when it is their turn. As much as everyone dislikes lines, I believe it will help. More
John marazzi is the best dealership hands down. There service dept is second to none. There attention to detail and customer satisfaction is amazing. They took care of my service problems and went above service dept is second to none. There attention to detail and customer satisfaction is amazing. They took care of my service problems and went above and beyond the norm. I would highly, no very highly recommend them to all my friends and family. When I purchased my vehicle they were great. I am so happy I have them as MY dealer and service center. I cannot stress enough the fact that there professionalism and dedication to customer service is just plain AWESOME!! Sal Lanzieri More
AWESOME SERVICE...AS USUAL...Ken took the time to diagnose my problem...listened intently to all of the questions that I had...was able to suggest solutions. He also reminded me of other mileage che diagnose my problem...listened intently to all of the questions that I had...was able to suggest solutions. He also reminded me of other mileage checkups that I should have...and took my coupon for a discount on my service! More