Naples Nissan - Service Center

Service Department was very helpful.Very efficient and extremely cordial.Shuttle driver Dave was polite and punctual.I recommend highly Naples Nissan Service 🏬 Service adviser helped with an issue. He extremely cordial.Shuttle driver Dave was polite and punctual.I recommend highly Naples Nissan Service 🏬 Service adviser helped with an issue. He was polite and respectful. More

I recently had my vehicle in Nissan of Naples shop, I have never dealt with people who have no clue what they are doing my vehicle had died out on me on the road and oncoming traffic with my children in have never dealt with people who have no clue what they are doing my vehicle had died out on me on the road and oncoming traffic with my children in the car this is the second vehicle I’ve had with Nissan that the transmission have blown and it’s only a 2017 I have a warranty on the vehicle extended I was a couple thousand miles over my warranty and they still did nothing about it they also told me that the car dealership gave me the wrong key fobs and I’ve been driving around like that this is the worst customer service noches with Nissan in Naples but Nissan in general! I would never buy another Nissan car again they are unsafe their customer service is poor And they care nothing about their customers their cars are pieces of xxxx and it is the second one I’ve owned and both transmissions have blown on me! Please do yourself a favor and never purchase or deal with this company again Nissan is a piece of crap More

27Jan2021: Oil Change and Tire Rotation, worked a RECALL. Excellent! Communicated well, billing was fast and easy. My SOLE reason for buying a car at a dealer is the Sevice Dept and this ser RECALL. Excellent! Communicated well, billing was fast and easy. My SOLE reason for buying a car at a dealer is the Sevice Dept and this service was excellent. ** Bob received me to drop off my car and take care of everything! Jim Wilson ensured the car was ready, called to confirm and made the payment process quick and easy. David (driver) was excellent and friendly. ~~~~~~~~~~~~~~~~~~~~~~~ Previous maintenance: Jim Wilson was good. The car was washed. (1st time NISSAN washed it after servicing it in last 4-5 visits. ((included Southern Va and my first visit / Oil Change at this Dealership.)) ** We are planning to trade this car in come January, and dependent on the Service Department is where we buy our next car. More

Excellent service! Very helpful and courteous. James at the service department was great, he helped me promptly resolve a problem with one of the tires in my new car even though I did not have an appointme the service department was great, he helped me promptly resolve a problem with one of the tires in my new car even though I did not have an appointment and I had just bought the car at a different dealership. Naples Nissan was far more helpful than the other dealership... More

Very happy with service and friendliness. Work to be performed was completely explained so I could make a decision on what services to have performed. performed was completely explained so I could make a decision on what services to have performed. More

I am so happy with the dealership. I bought my beautiful rogue from there which I love. Their service is excellent Always so helpful and very professional Robert and Rudy are the best!! rogue from there which I love. Their service is excellent Always so helpful and very professional Robert and Rudy are the best!! More

Kile Hilliard in the service department is the first person I’ve had an excellent experience with over the past 2 years. Before working with Kile my service visits have not been great and I always dread person I’ve had an excellent experience with over the past 2 years. Before working with Kile my service visits have not been great and I always dreaded going in. I will request to work with Kile from now on. More