296 Reviews of Naples Nissan - Service Center
Initially we chose this dealership for service because of proximity to our home. Now that we have been back there several times we enjoy the total experience. We also appreciate the cost of servive relativ proximity to our home. Now that we have been back there several times we enjoy the total experience. We also appreciate the cost of servive relative to the service provided. We will certainly consider this dealership when the time comes to purchase a new vehicle. More
This dealership has a very pleasant environment from sales to service. It is clean, they try to get you in and out as soon as possible, and provide a level of service I have not experienced before. It sales to service. It is clean, they try to get you in and out as soon as possible, and provide a level of service I have not experienced before. It is a testimony to John Marazzi that this environment exists. More
I would like to highly recommend Nadine in Service as she truly cares and understands her clients at a very smart level. I also shared my thoughts with James Poole(please check my spelling on James last nam truly cares and understands her clients at a very smart level. I also shared my thoughts with James Poole(please check my spelling on James last name. Quite honestly he is an incredible person also. Kind Regards; Bradley D. Towle More
Service person was very comptent, efficient, and friendly. I would recommend this dealer to family and friends for sales and service. The dealership location is convenient and relatively easy friendly. I would recommend this dealer to family and friends for sales and service. The dealership location is convenient and relatively easy drive. The facility is clean, and well maintained. Thanks for being in Naples. More
I HAVE BEEN A CUSTOMER FOR MANY YEARS; PURCHASING TWO NEW NISSAN VEHICLES FROM NAPLES NISSAN AND NOW, JOHN MARAZZI NISSAN. THEIR SERVICE DEPARTMENT IS MOST CURTIOUS AND ENJOYABLE TO WORK WITH ON EACH AND EVE NISSAN VEHICLES FROM NAPLES NISSAN AND NOW, JOHN MARAZZI NISSAN. THEIR SERVICE DEPARTMENT IS MOST CURTIOUS AND ENJOYABLE TO WORK WITH ON EACH AND EVERY VISIT. MY MOST RECENT VISIT WAS TO REPAIR A FLAT TIRE. ALTHOUGH THE REPAIR WAS COMPLETED QUICKLY, I THOUGHT THE COST WAS A LITTLE HIGH; $29.95 PLUS TAX. I WAS EXPECTING A BILL MORE IN THE $20.00 RANGE, SO FUTURE FLAT TIRE REPAIRS MAY BE TAKEN TO A FAMILY RUN LOCAL GARAGE/SERVICE STATION. OTHER THAN THAT, I AM AND ALWAYS HAVE BEEN SATISFIED WITH THEIR WORK AND THE COST SEEMS IN LINE WITH OTHER SIMILAR OPERATIONS. THANKS, JOHN MARAZZI NISSAN. More
Great service and care from Nadine. I always deal with Nadine for all my work and service on both my Nissan Altima (2006 and 2011). Keep sending me those service notices when service is due. I think Nis Nadine for all my work and service on both my Nissan Altima (2006 and 2011). Keep sending me those service notices when service is due. I think Nissan service is very good to excellent. They always take great care of both my cars. More
Fast, friendly service. Walked in and received fast service, was given courtesy car so I did not to wait for the work to be completed. Garage took time to make recommendations to ensure my car would b service, was given courtesy car so I did not to wait for the work to be completed. Garage took time to make recommendations to ensure my car would be up to par with some maintenance. Overall very pleased with service and plan on going back for all my service needs. More
I have taken my car for service for the past year and have always had friendly, professional service representatives. I have never had to wait more than thirty minutes for my car to be returned. I really have always had friendly, professional service representatives. I have never had to wait more than thirty minutes for my car to be returned. I really love that my car gets washed every time I take it for an oil change. More
I have done all required maintenance for my Nissan Versa 2008 at John Marazzi Nissan, since new. Yesterday Juan Lopez took care of the service, he advised my about what else to do and gave me options in ter 2008 at John Marazzi Nissan, since new. Yesterday Juan Lopez took care of the service, he advised my about what else to do and gave me options in terms of pricing and payment...even discounts!! for being a loyal customer. Since I could not pick my car yesterday, Juan suggested to take a loaner at not cost. I did it, so I could do my work with no trouble at all. The 45,000 miles maintenance is not cheap, but given all the care it includes, it pays and Marazzi Nissan have competitive pricing for services. Happy with the dealer and most importantly, happy with Juan's careful attention to my needs and circumstances. He is also bilingual, which makes him even friendlier. Recommended!!! More
If they ask you if you want the factory part or the If they ask you if you want the factory part or the "nonfactory " part know that what they mean is that for alittle bit less money the non-facto If they ask you if you want the factory part or the "nonfactory " part know that what they mean is that for alittle bit less money the non-factory part is rebuilt and not new- I tried to save some money thinking that it was just another brand... But the part broke down two minutes after pulling out of the dealership and that was scary as I was just about to get on 75. They are putting in the "factory part" for no additional charge and they did put me in a rental so I really can't complain. I just wanted other remales that perhaps didn't know exactly what the difference in parts to know- Actually, the only reason I go there is to recieve factory parts. Also, don't forget to join the 'reward' program as the savings can really add up for future service discounts! More