Naples Nissan - Service Center

Everyone we worked with at the dealership was very friendly. However I brought my car in to get the windows tinted and the job was not completed. I was told I would get a strip of tint at the top of friendly. However I brought my car in to get the windows tinted and the job was not completed. I was told I would get a strip of tint at the top of the windshield and that was never done. Once I got the car home I also found a bubble in the tinting on the passenger side window. Hopefully the next time I bring my car in, it will be fixed. More

We have had multiple problems with this dealership and their service department. When we have complained, we were not happy with the lack of follow up and customer care, especially when we purchased two v their service department. When we have complained, we were not happy with the lack of follow up and customer care, especially when we purchased two vehicles from the dealership. But we deal with it because we love Nissan vehicles. More

I make a concerted effort to have ALL my service work done at this dealership - not only my Pathfinder, but also my Chevy van and my Saturn Sky. I find them to be honest, reasonably priced, - particula done at this dealership - not only my Pathfinder, but also my Chevy van and my Saturn Sky. I find them to be honest, reasonably priced, - particularly like Robert Sneed working on my vehicles (in fact usually try to request him). Am told exactly what needs to be done, and the price - not inflated unnecessary repair work. Had an emergency requirement while over in Miami, had to go to Maroni for water pump - parts and labor was higher than expected, and recommendations for additional service work (once checked by Marazzi) were deemed to be unnecessary. Think next time will have vehicle towed back to Marazzi instead of fixing in Miami. More

Very friendly dealership. Well advised of my options and prices up front. Clean service center and waiting room with comfortable and adequate seating. Informative service advisor with a friendly personality prices up front. Clean service center and waiting room with comfortable and adequate seating. Informative service advisor with a friendly personality and was attentive to my needs with my car while in the waiting area. More

Since John Marrazi took over the dealership, it is much better run. The staff is friendly, the atmosphere of the showroom is inviting and I trust that the work they do is necessary and done properly. I pu better run. The staff is friendly, the atmosphere of the showroom is inviting and I trust that the work they do is necessary and done properly. I put price as good as "how can a price ever be great, unless it is well below what it should be?" Their prices are fair, especially considering the complimentary shuttle service - a fact that ensures I will continue to utlitize their service department. More

nadine ALWAYS treats me well, with respect and pays attention to all details. If she says something, I can count on it getting done. She knows who I am and remembers stuff about me. I trust her and i attention to all details. If she says something, I can count on it getting done. She knows who I am and remembers stuff about me. I trust her and in the service business that is a big statement. J Showalter More

Juan Lopez does a tremendous job at making sure your needs are met and within your budget. I was looking for new tires on my Nissan and he found them in Ft. Myers - sent a driver to go get them and had needs are met and within your budget. I was looking for new tires on my Nissan and he found them in Ft. Myers - sent a driver to go get them and had them installed by noon as needed. The customer service experience is what keeps you coming back. Juan is friendly and easy to work with and stands by hi word. More