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296 Reviews of Naples Nissan - Service Center
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September 16, 2015
Naples Nissan is the absolute last place I'd go I usually take my car in every 3 months for oil changes and tune-ups. Last month, they told me that I need all new rotors, brakes, and tires... An exp I usually take my car in every 3 months for oil changes and tune-ups. Last month, they told me that I need all new rotors, brakes, and tires... An expensive job. I found it strange because Nissan just replaced all 3 of those just about a year ago so I decided to deny the service and get a second opinion. At the second opinion appointment, the mechanic showed me exactly how "worn" my tires and brakes were. The wear bar is still very visible! And, he said that I have about 40-50k left on my brakes. WOW! A real eye opener... Even if I needed brakes, I wouldn't have let Nissan touch my brakes since the last time they checked them, the mechanic forgot to tighten my lug nuts. SCARY!!! More
by Ashley4656
Employees Worked With
NA
May 20, 2015
Customer oriented I brought my Versa Note on a call back for the panel around the center console to be replaced. the job was scheduled to take up to two hours, but my I brought my Versa Note on a call back for the panel around the center console to be replaced. the job was scheduled to take up to two hours, but my actual time was approximately 45 minutes...they have apparently gotten quicker with this type of retrofit. excellent job by all concerned...I applaud this dealership and particularly the employees in the service area. well done ladies and gentlemen! Dr. T. Unger More
by Tomiu
Employees Worked With
Hector Alicea
May 16, 2015
Well organized The Service Team at Naples Nissan was thoroughly professional. I was informed specifically what would be done to address my service request as well as The Service Team at Naples Nissan was thoroughly professional. I was informed specifically what would be done to address my service request as well as my pricing options. Altogether a very satisfying experience without the pressure of needless up-selling as was my experience with another dealer. More
by number 49
Employees Worked With
Dan Haines
May 06, 2015
A well organized operation. I had an appointment for an oil change and inspection. Unlike at some dealers where you sit around for a half hour while they get organized to do you I had an appointment for an oil change and inspection. Unlike at some dealers where you sit around for a half hour while they get organized to do your service, I was out of there in about 20 minutes, including the free car wash. Impressive! More
by rjdbmurano
Employees Worked With
Osniel Leon
May 02, 2015
Naples Nissan is the best dealer in Naples Always have a great experience when we take our car in. Great customer service. The service department staff is always there with a smile to help you Always have a great experience when we take our car in. Great customer service. The service department staff is always there with a smile to help you with your needs. Would not take our car anyware else. More
by Luis60
Employees Worked With
Hector Alicea
April 21, 2015
Grrreat customer service! We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples Nissan to be very attentive to details that have lead to us having the best travel car we have ever owned. It is a 2011, fully loaded, Rogue. Frankie Beers is an excellent service rep who makes it clear that he will do an excellent job taking or me and my needs. A very personable fellow, indeed! I will be back!! More
by Snowbird
Employees Worked With
Frankie Beers
April 18, 2015
Great Service I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership. I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership. More
by toc
Employees Worked With
I am sorry but I'm not sure of the service reps name.
April 18, 2015
great customer service The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend t The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend this dealership. More
by Janie
Employees Worked With
Omar, Robert Sneed
April 04, 2015
Service appt be careful. They stick a line item on the bill called "shop supplies" that I hadn't noticed before on my many visits here. It is 10% of your labor cos be careful. They stick a line item on the bill called "shop supplies" that I hadn't noticed before on my many visits here. It is 10% of your labor costs. I was told it was for the paper mats they use to cover your regular mats and things like that. Very sneaky. You can buy a lot of paper mats for $20-$30 per visit. More
by servicedperson
Employees Worked With
Oscar Campos
February 23, 2015
Service Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you More
by CE
Employees Worked With
Oscar
