Naples Nissan - Service Center

excellent I came in for an oil change I didn't have an appt. my vehicle was taken in right away..an hour later my car ready, I came in for an oil change I didn't have an appt. my vehicle was taken in right away..an hour later my car ready, More

Relieved The staff was friendly and helpful I appreciate that. Took the time to call Infinity to see if my battery was under warranty. It was not but it was The staff was friendly and helpful I appreciate that. Took the time to call Infinity to see if my battery was under warranty. It was not but it was nice of him to make an effort More

I didn’t stay at the facility, went later to pick up car All was done, however they couldn’t duplicate the issues I have with drivers seat belt. So I hope soon that This can be fixed. All was done, however they couldn’t duplicate the issues I have with drivers seat belt. So I hope soon that This can be fixed. More

Friendly Did what they said they would do, let me know when it was ready thru a text and sent the bill so that I knew how much it was before I got back Did what they said they would do, let me know when it was ready thru a text and sent the bill so that I knew how much it was before I got back More

Service was very good They are needed to provide local auto services to the area, I think the service writer did a good job, the mechanic did real good work and my car need They are needed to provide local auto services to the area, I think the service writer did a good job, the mechanic did real good work and my car needed a good cleaning which it received More

The best It was very professional they did a good job m. They were on time, dealer very clean people very friendly. They gave me my car back very clean. It was very professional they did a good job m. They were on time, dealer very clean people very friendly. They gave me my car back very clean. More

Oscar is exceptional I return to Naples Nissan because I trust Oscar to sell me what I need and not what I don't need. What else do I need say before it lets me send this I return to Naples Nissan because I trust Oscar to sell me what I need and not what I don't need. What else do I need say before it lets me send this survey. More

Merry Christmas to me! I went out to my car and found both front windows down, and the passenger window would not roll up. I made an appointment for the following morning, I went out to my car and found both front windows down, and the passenger window would not roll up. I made an appointment for the following morning, and after the service people checked out the car, they found that: 1) my fob has a feature on it that if the unlock button is held down for 10 seconds, that both windows roll down and 2) my window lock feature was in use. The service manager patiently explained the problem by, telling me that probably something had lain against the fob causing the windows to roll down. Next he showed me that the windows lock button was engaged and voila! the passenger window now rolled up. Expecting a $100 service charge for the time they took to check out the car, I was told, no charge...plus they washed my car for me. I learned two things about my car at no cost, and a free car wash. A very exceptional service experience. More

service dept under Oscar is outstanding Oscar is fantastic and your service department has always treated me very professionally and with much respect. On the other hand, the sales dept at N Oscar is fantastic and your service department has always treated me very professionally and with much respect. On the other hand, the sales dept at Naples Nissan is a huge rip-off and not to be trusted. More

Job done well Everything was done on time as always the car cleaned better than I had expected, Danny kept me informed and called me when done. Good job!!! Everything was done on time as always the car cleaned better than I had expected, Danny kept me informed and called me when done. Good job!!! More