Naples Nissan - Service Center

Exceptional friendly service I felt welcome from the time I first drove up. Wonderful friendly servicemen and counter clerks. Leon made my first visit with my 2017 370Z wonderful I felt welcome from the time I first drove up. Wonderful friendly servicemen and counter clerks. Leon made my first visit with my 2017 370Z wonderful. I definitely will not dread having to get my routine services does done here! Thanks Naples Nissan! More

good people great service Leon, my service writer was personable and professional. He even provided a time update to me about halfway thru the visit - much appreciated since I Leon, my service writer was personable and professional. He even provided a time update to me about halfway thru the visit - much appreciated since I was waiting for my car. More

Amazing customer service! Upon pulling into the service department,Danny greeted me as soon as I opened my car door and got me taken care of promptly. I think I waited 30 minut Upon pulling into the service department,Danny greeted me as soon as I opened my car door and got me taken care of promptly. I think I waited 30 minutes max! He went over everything that was done and everything my car needed for the next visit. His customer service skills were exceptional. More

Amazing! The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about my experience. Then he surprised me by taking care of one problem by himself!! More

In and out I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was r I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was ready under two hours. Excellent service experience. More

Service Once we got the process started, everything went very well. Initially, it seemed that there were actually too many service reps and upon arrival, we Once we got the process started, everything went very well. Initially, it seemed that there were actually too many service reps and upon arrival, we felt somewhat ignored. We also had a VERY difficult time setting up an appointment. I was told twice that I would get a call back and never did. Finally KC, who I think is the service mgr set up my appointment after hours. He was very helpful. More

Awesome Service! It is nice to go to a dealership that always gives you 100% service care. I always deal with Just Perez as my service advisor and John Wilks service It is nice to go to a dealership that always gives you 100% service care. I always deal with Just Perez as my service advisor and John Wilks service mechanic. Both of these gentlemen give their 100% to make sure that the job is handled and serviced in a professional manner. Thanks Naples Nissan!! More

Excellent I got an appointment to take my car in for service the same day I called, as soon as I got to the dealership I was helped by Oscar, I waited while my I got an appointment to take my car in for service the same day I called, as soon as I got to the dealership I was helped by Oscar, I waited while my car was serviced, I even have a snack and a cup of coffee they offer me back in the waiting area, half an hour after Steve told me my car was ready. Great costumer service. Thank you More

great good service and professional staff at the service department. Keep doing like that! Only recommendation: I miss the cappuccino coffee maker. Why did good service and professional staff at the service department. Keep doing like that! Only recommendation: I miss the cappuccino coffee maker. Why did you take it away? More