296 Reviews of Naples Nissan - Service Center
Robert Sneed is the best! Robert's professionalism is what will make me come back to this dealership. I have all my service done here and will continue to do so for as long as Robert's professionalism is what will make me come back to this dealership. I have all my service done here and will continue to do so for as long as I can keep my Rogue running. More
15000 mile service Having made an appointment made things go smoothly. Was met at my car when I arrived, a quick check by the attendant confirmed my appointment and why Having made an appointment made things go smoothly. Was met at my car when I arrived, a quick check by the attendant confirmed my appointment and why I was there. I received a brief but thorough summary of what would be done to my vehicle, when it would be ready, and how I was to be contacted when finished. All that took place and I received my car serviced, washed, and vaccummed. The service people were knowledgeable and friendly, were eager to ensure my satisfaction, and performed exactly as they promised. It is obvious that in today's competitive automobile industry, Naples Nissan wants to earn your business. They have definitely earned mine. More
Excellent Service Advisor Danny explained everything thoroughly and service was completed 5 minutes sooner than expected! The lounge was very comfortable and I appreciated the Danny explained everything thoroughly and service was completed 5 minutes sooner than expected! The lounge was very comfortable and I appreciated the amenities provided. It was a very positive experience. More
Broken Handles Well my 2017 Nissan Envy I bought back in October had a broken driver side door handle since before I bought it. Daryl Day had it fixxed 3x in the 1st Well my 2017 Nissan Envy I bought back in October had a broken driver side door handle since before I bought it. Daryl Day had it fixxed 3x in the 1st 60 days. It kept breaking. Recently it broke again, on both passenger and driver side. Danny is getting it replaced at no cost which is cool. However if it breaks again I am going to consult a lemon law attorney and/or talk to dealership manager about getting a new vehicle. This has to be a recall item. Ryan Delfino 239-908-7694 More
Very prompt service. Complete while we wait in waiting area. Only thing I did not get, was the amount of remaking brake pad material. Service was very quick. And timely. I was able to get on with my errands in Only thing I did not get, was the amount of remaking brake pad material. Service was very quick. And timely. I was able to get on with my errands in short order. More
Gabby Both my wife and I were extremely pleased with the service provided by Gabby. Instead of taking the usual 15-20 to get checked in, Gabby was able to d Both my wife and I were extremely pleased with the service provided by Gabby. Instead of taking the usual 15-20 to get checked in, Gabby was able to do it in only a minute or two. I was kept up to date on the status of my vehicle and options available to me in a timely manner. We will be requesting Gabby exclusively from now on when we get our vehicles serviced at Naples Nissan. More
Great Service I needed my 2011 nissan maxima serviced. Brian dis an excellent job of taking of my car and me. He wss friendly, knowledgeable and commincated any i I needed my 2011 nissan maxima serviced. Brian dis an excellent job of taking of my car and me. He wss friendly, knowledgeable and commincated any issues with my car. It checked in with to give me updates and the car was finished as promised. It was also ckeaner than when i brought it in which I appreciated. More
Service Outstanding service with Brian who did not hesitate to assist me with a loaner for the day until the job as completed. I highly recommend this Nissan Outstanding service with Brian who did not hesitate to assist me with a loaner for the day until the job as completed. I highly recommend this Nissan dealership. More
Service was efficient, on time, and exceptional This service center is always close by my house, and if I need transportation, they always provide it. The service personnel are always kind and frien This service center is always close by my house, and if I need transportation, they always provide it. The service personnel are always kind and friendly. They always explain to me exactly why they need to do a certain service. There was a screw in my tire that was very large, they showed it to me and then I could see why they had to do a large patch on my relatively new tire. I was very satisfied with my trip to Naples Nissan More
Naples Nissan is Outstanding with Sales and Service! I have been doing business with Naples Nissan for sixteen years. I can honestly say, without reservation, that I have never had a negative experience I have been doing business with Naples Nissan for sixteen years. I can honestly say, without reservation, that I have never had a negative experience at this dealership! This rating includes every phase of the business; sales, service, and customer relations. As a result, I have only bought and serviced my vehicles at Naples Nissan for the past 16 years, and will continue to do so as long as they maintain the same high level of Customer Service and Dealer Management! More