Naples Nissan

I’m very happy because they help me fast and easy. The people is very nice. people is very nice. More

Very professional and accommodating,Service area is very clean. Service person was very helpful' I recommend highly Naples Nissan. The service was very honest and explain all my concerns. clean. Service person was very helpful' I recommend highly Naples Nissan. The service was very honest and explain all my concerns. More

Great customer service . Carlos was very professional and took care of my car . The rental department was also very professional. Very happy with the service took care of my car . The rental department was also very professional. Very happy with the service More

Our sales rep Ignar Gonzalez was amazing! We were in and Our sales rep Ignar Gonzalez was amazing! We were in and out and our daughter was able to drive home the same day in her brand new Sentra. Our sales rep Ignar Gonzalez was amazing! We were in and out and our daughter was able to drive home the same day in her brand new Sentra. More

I had a most unusual experience today at Naples Nissan. My son and I went there this morning to look at a car. We saw one that we liked, but we wanted to shop a little more. After going to a few more store My son and I went there this morning to look at a car. We saw one that we liked, but we wanted to shop a little more. After going to a few more stores, we decided that the Nissan was likely the car we wanted and we went back to look at it one more time before making a final decision. Upon arriving, I told our salesman Angelo that I would like to see the car once more and then we could talk price. Angelo, in typical car-salesman mode, immediately started to press me on how much I would pay. I clearly and civilly told him the price neighborhood I was thinking, but that I wanted to see the car again before talking specific numbers. I asked several times to just be allowed to see the car again. Angelo would not give up and kept pressing. I got a little frustrated at being prevented from seeing the car, and, also, being pressed on the price too hard and too early. Then, out of the blue, Angelo said, “You’ve been rude this entire time. What’s your problem?” I was startled at this comment, but, rather than being rude back, simply said, “Okay, we’re done here” and got up to leave. On our way out, the manager Daryl asked to talk to me privately to try to salvage a deal. Daryl was quite nice, but as he and I were walking away to talk, Angelo decided it was a good idea to keep talking negatively about me to his salesmen buddies loud enough for me and everyone else there to hear. Despite Daryl’s best efforts, we left without buying their car. So, if being pressured and insulted by a salesman is what you’re looking for at a car dealership, I highly recommend Naples Nissan and searching out Angelo. On the other hand, if you’d like to be treated respectfully and appreciatively, perhaps you should think about shopping somewhere else. Two final thoughts before I end this review. First, I can only conclude that Angelo behaved as he did either because he’s not having a good sales month, or, because he is so rich and successful that he didn’t care about earning my money. Second, here is some friendly advice from a guy who has bought a whole bunch of cars in his life: when you go to buy a car, remember that cars are commodities - i.e., a Nissan is a Nissan is a Nissan. If one store doesn't have the one you want, another will. My point is, the car store and salesman need you a lot more than you need them. I don’t think Angelo got that memo. More

I recently had my vehicle in Nissan of Naples shop, I have never dealt with people who have no clue what they are doing my vehicle had died out on me on the road and oncoming traffic with my children in have never dealt with people who have no clue what they are doing my vehicle had died out on me on the road and oncoming traffic with my children in the car this is the second vehicle I’ve had with Nissan that the transmission have blown and it’s only a 2017 I have a warranty on the vehicle extended I was a couple thousand miles over my warranty and they still did nothing about it they also told me that the car dealership gave me the wrong key fobs and I’ve been driving around like that this is the worst customer service noches with Nissan in Naples but Nissan in general! I would never buy another Nissan car again they are unsafe their customer service is poor And they care nothing about their customers their cars are pieces of xxxx and it is the second one I’ve owned and both transmissions have blown on me! Please do yourself a favor and never purchase or deal with this company again Nissan is a piece of crap More

Buyer beware! They add a "Recon" fee of what they say it cost them to recondition their car before they sell it. In most cases it is $3000, sometimes more. So if they list a car as $15,000 you can add $3 cost them to recondition their car before they sell it. In most cases it is $3000, sometimes more. So if they list a car as $15,000 you can add $3000 Recon Fee, they also ad an automatic fee for window tint and paint top coat. So you can add 4K to the price they advertise and then add the dealer fees, tax, tag and title fees. So that $15K car is actually 21K. What a shame they are affiliated with Nissan. More