Naples Nissan

I put diesel fuel in my gas tank. We called several times to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the vehicle would be ready for pick up. The person spoken to on the phone was not present when we went to get the vehicle. More

For my first visit to get my oil change, my experience was average. The first man who assisted me was not the friendliest person. The wait was longer than I was told. Also, my car sat outside for quite was average. The first man who assisted me was not the friendliest person. The wait was longer than I was told. Also, my car sat outside for quite sometime before I was called. My check-out with Nadine was great. Very friendly and helpful. Thanks! More

My overall experience at the John Marazzi dealership was overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I got to the dealership I was helped out immediately and the staff is extremely helpful. More

Went for an oil change, dealt with service writer juan lopez. Very friendly man, very courteous and helpful. Also wrote a great deal, was very happy with the experience. Threw in a free car wash, in and o lopez. Very friendly man, very courteous and helpful. Also wrote a great deal, was very happy with the experience. Threw in a free car wash, in and out in a half hour....maybe a little less. On top of the great price for the oil change, juan threw in a $20 dollar certicate for future work. Definitly will be back. More

I was given a rental car, which I did not expect. I was told 2 hours and it was 2 hours! It is nice to get more than expected. We had new tires, an alignment, oil change, and new wipers. Very please told 2 hours and it was 2 hours! It is nice to get more than expected. We had new tires, an alignment, oil change, and new wipers. Very pleased! We choose a Nissan when we bought because of location and the maintenance was as high as the Lexus we previously Owned. More

Buying a car is not something I especially like to do. The employees at Nissan made this experince easy and comfortable. My husband and I were very satisfied on how easy the process was from looking, tes The employees at Nissan made this experince easy and comfortable. My husband and I were very satisfied on how easy the process was from looking, test-driving, getting approved, and purchasing. We had bought a Pathfinder a year ago. We were so satisfied with how easy the first purchase was and how great the service department has been that we decided to go back and give it a try when we needed a second vehicle. We are now the proud owners of 2 Nissans!!! More

Went in for an oil change. Was told it would be appx 45 minutes. Told Juan it was important to be out asap so I could spend time with my daughter who was leaving for college the next day. We were out in minutes. Told Juan it was important to be out asap so I could spend time with my daughter who was leaving for college the next day. We were out in 30 minutes and the car was also washed. Great experience More

Nadine was my advisor. It was my first oil change on a new 2011 Altima. I had a promotional coupon that had expired, but she processed it as it was my first service. I had a problem with passenger front new 2011 Altima. I had a promotional coupon that had expired, but she processed it as it was my first service. I had a problem with passenger front door panel that was taken care of and car service was completed while I enjoyed the comfort of the waiting room. When my vehicle was ready she escorted me to the cashier and gave me a coupon for my next service. More

I brought my car in for service. They serviced it quickly, changed the engine filter while I walked around the dealership. I was happy with the service. There have been no problems with the car. S quickly, changed the engine filter while I walked around the dealership. I was happy with the service. There have been no problems with the car. Service has been good since I purchased the car over a year ago. More

Everyone, and I mean EVERYONE was outstanding. The process was as simple and pleasant as possible. They are extremely knowledgable and professional. The sales Manager, James Poole was better than gr process was as simple and pleasant as possible. They are extremely knowledgable and professional. The sales Manager, James Poole was better than great. Tony Talerico was terrific and the paperwork was managed by Jimmy. He was outstanding as well. In short, they exceeded all my expectations. Even after the sale nothing changed. I recommend them without hesitation. You will see they run a top notch operation. They are all so very busy, which is not by mistake! I spoke with other patrons and everyone else there said the same as noted above. Many were repeat customers. That says it all!!!!! THANKS for an outstanding experience in business that is notoriously incompetent. More