Naples Nissan

Do not get your car serviced here. The management staff is extremely rude especially the director/manager of Service,Bob, Rob or something like that was their name.. Gave complete atti The management staff is extremely rude especially the director/manager of Service,Bob, Rob or something like that was their name.. Gave complete attitude and said he didn’t need my money or business when I was upset they tried scamming me (they think they can swindle anyone out of $). I Had a oil change done, recommended another Cabin & Air Filter that was clean and replaced 1 month ago by me and a brake flush that was done 2 months ago; and changed the price was changed $20 higher when I went to pay. I do not & will not recommend this place to anyone I know. Was a gruesome experience. More

First off, the people I worked with were very friendly and professional. I spent much too long at the dealership. A couple of items I tried to negotiate on, however, they wouldn't budge. The windows were and professional. I spent much too long at the dealership. A couple of items I tried to negotiate on, however, they wouldn't budge. The windows were film tinted from the prior owner, yet, they felt they had to charge me for the tint again. I call that double dipping. There were cosmetic issues (bubbling) on the rear windshield that wasn't addressed while I was there, and I was told to come back in the future to have it fixed only at that dealership. There is a lifetime warranty on the tint, but that doesn't make the fact that I was charged for it again any sweeter. There was also a charge for clear coat. Once again, they chose to charge me for this too! Of course I could have walked out of the dealership. I went into this dealership in good faith to purchase a vehicle. I did sign the paperwork and drove out with my beautiful used car. I want it known to future visitors to this dealership to be aware of these tactics. I haven't used their service department, so I can't rate it. More

BUYER BEWARE online used cars have low prices to reel you in for the gocha! I went to see a car and they increased the price almost $5K of witch $3,750 was for the "recondition costs" and the rest is gar in for the gocha! I went to see a car and they increased the price almost $5K of witch $3,750 was for the "recondition costs" and the rest is garbage products. This alone will blow the deal... No transparency! See below! This is garbage and who would've known this comes out to $5k. pure garbage *Please note: All prices are subject to change and are plus tax, tag, title, dealer and electronic filing fees, reconditioning costs and $594 for Permaplate & window tint. In order to qualify for $1,200 finance assistance, vehicle must be financed at Naples Nissan through NMAC or through another partnering lender that supplies credit approval for the loan. Cash paying customers do not qualify for the finance assistance." More

Stay away from these lying thieves. Bait and switch. Misleading ads. The high trade in offer is a joke....not what it seems. They tack on BS fees like 'administration costs'. They promise you a price th Misleading ads. The high trade in offer is a joke....not what it seems. They tack on BS fees like 'administration costs'. They promise you a price then change it with add-ons. The sales team is nasty, rude and a collection carnival barker rejects. They caused me to publically lose my temper for the first time. They are the poster child for evil. You've been warned. If you do business with them you deserve what you get. More

STAY AWAY aggressive and rude personnel. Classic bait and switch advertising. We rolled with it. Car priced at 26000. Start the paperwork car price raised to 28000 and 1200 taken off in the paperwork. Ok w switch advertising. We rolled with it. Car priced at 26000. Start the paperwork car price raised to 28000 and 1200 taken off in the paperwork. Ok we are still trying. We want to buy car outright with a credit card. Cant do that either. We are trying to get an adjusted trade in as car max will pay us 20000 they want to pay 17000. Yes they will do it but they want the signature on the back of the mail saying we will purchase. I said no. We have played the game run the numbers. Finance guy named Iran got irate and abusive. We asked for our car key back and they refused. Finally got car key back and left. The salesman John was laughing like it was funny. My advice STAY AWAY More