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Naples Nissan

Naples, FL

2.9
719 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty" We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices. Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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3640 Pine Ridge Rd

Naples, FL

34109

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Showing 719 reviews

December 02, 2013

I would say to anybody in the state of Florida looking for a Nissan to go see Mike Amabile at Naples Nissan. Mike worked extremely hard over a long period of time to make sure I would get my new Nissan F More

by cloperena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 21, 2013

I have lived in Florida for 6 years . I have bought 3 different Nissansales from Naples. I have owned Nissan cars since I started driving 19 years ago. In the last year and a half I have been getting cal More

by jsimpson19811
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Pozo
Dec 20, 2013 -

Naples Nissan responded

Mr./Ms. Simpson please understand that we always attempt to get evey one of our customers financed. But ultimately this is up to the banks. In most cases with a reasonable amount of money down we can get most clients financed. In other cases folks may be tarding in a car that they simply owe to much on and want to upgrade but this again can only be done with money down and again the bank decides to approve or disapprove the deal. So please understand that we do everything we can but sometimes it is out of our hands. I certainly invite you to contaqct us at any time should things change.

Dec 20, 2013 -

jsimpson19811 responded

In response you guys fell far short on customer service. I didn't get a call back to even know what I'd have to put down as a down payment. We had called about a vehicle and were in position to have a big enough down payment to cover whatever was needed. You guys lost the sale by not calling and assuming . That's were you fell short. Not a big deal as we have moved on and purchased the pathfinder we wanted from another dealer. In closing you guys should look at your customer service and not assume customers don't have the means to purchase.

October 23, 2013

I bought a new Nissan Rogue which handled beautifully until driving to dinner after leaving the dealership when a noise, a scraping sound from the area of the front left wheel began. Two of my daughters More

by Kathleen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amabile, Oscar Campos, Mike in financing
October 03, 2013

Bad Credit + No Money Down = No Problem. Mike was able to get me into a brand new car at payments I can afford - and to make me feel like a VIP at the same time. They couldn't have been nicer to deal wit More

by meribyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 18, 2013

I had a bad experience in Sutherlin, very bad attention ! Therefore I drove all the way from Cape coral to Naples and was extremely satified! I went in for a good deal and I got it!! Traded my Charger for a More

by melodyc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Oliva
August 02, 2013

Do not waste your time . They dont care anymore for customer service.Ever since John Marazzi left they will do all the tricks to get you in on a deal. Stay away from this crooks . Always oh the manager More

by No_NAmeNaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy "Jimmy G" Goodwin, James Pool
Oct 03, 2013 -

Naples Nissan responded

We truly apologize for any negative experience you might have had on your visit to our dealership. Our main goal is to have a completely satisfied customer 100% of the time. That being said, I ask that you afford us the opportunity to make things right for you. Please let us know what it is that we did wrong and we will gladly take the necessary steps to not only correct the issues but make you a satisfied customer as well. We realize that we may not meet customer expectations all the time but do everything we can to make each and every customer completely satisfied. We thank you for the comments and hope you will consider letting us make it right!

July 21, 2013

The worst new car buying experience I have ever had! Employee we worked with is not listed above. We have bought Honda's since 2004. We were in the market for a new reasonable & reliable car for my kids More

by FirstNissan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon
July 16, 2013

Great service from the moment I started on the internet, Joe worked hard to verify information I found was accurate and worked to make sure I would choose Naples Nissan. Mike reviewed things to make sure I More

by tfhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Poso, Jorge Cabada, James Pool
July 01, 2013

This is my third vehicle I have purchased through Naples Nissan. I have never left disappointed. Mike Amabile has sold me my last two vehicles, he has a great personality and always meets my needs. Thanks M More

by katiemcurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 17, 2013

Mike was exceptionally helpful, friendly and courteous. He went the extra mile in helping me get into a new car quickly and as painless as possible. Being that my old car had just been totaled and I had no More

by Cprican22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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