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Naples Nissan
Naples, FL
719 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty"
We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices.
Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 719 reviews
October 21, 2015
Another excellent service experience Always excellent service on my 2015 Pathfinder. Mildred Harpin, service advisor, was very friendly and knowledgable, a pleasure to work with.. I will Always excellent service on my 2015 Pathfinder. Mildred Harpin, service advisor, was very friendly and knowledgable, a pleasure to work with.. I will always recommend this dealership. More
by Encinosa
Employees Worked With
Mildred Harpin, Service Advisor
October 15, 2015
Good experience overall . I got the car that I wanted but I ended paying more than I expected. They ran my credit trough Nissan financing when I specifically told them I had . I got the car that I wanted but I ended paying more than I expected. They ran my credit trough Nissan financing when I specifically told them I had bank financing. They included a lot of other fees and warranties in the price that I didn’t expected. I hope that the services works as they promised me because they sold me a lot of warranties included in my payment. Devon Carter was very helpful and K C got me the car that I wanted. Thank you! More
by Elie
Employees Worked With
K C and Devon Carter
September 17, 2015
Unethical Sales Practices K C and James were like a tag team. They ran my credit when I specifically told them I had bank financing. They told me they'd fix it but when I asked K C and James were like a tag team. They ran my credit when I specifically told them I had bank financing. They told me they'd fix it but when I asked if they had written the letter and taken care of it, communication has stopped. They included a warranty in the price and wen I questioned them about the payment, they had to tell me and then proceeded to tell me I was SMART.... 3 hours of excruciating pain and as a salesperson myself and a problem solver I stayed until the very end... They offer you the best car buying experience , it was 3.5 hours of unnecessary torture. Sounds extreme but I assure it the BS was over the top. My advice would be to do your homework, that dealership is hungry and if you're Not Smart, and don't do your homework, I can't imagine the deal you'll end up with, very sad...I love driving a Nissan, have drove them forever but this dealership, buyer beware if you're dealing with any of the people I encountered.... More
by Sungem33
Employees Worked With
K C Cariglio, Phoebe Zizo , James Pool
September 16, 2015
Naples Nissan is the absolute last place I'd go I usually take my car in every 3 months for oil changes and tune-ups. Last month, they told me that I need all new rotors, brakes, and tires... An exp I usually take my car in every 3 months for oil changes and tune-ups. Last month, they told me that I need all new rotors, brakes, and tires... An expensive job. I found it strange because Nissan just replaced all 3 of those just about a year ago so I decided to deny the service and get a second opinion. At the second opinion appointment, the mechanic showed me exactly how "worn" my tires and brakes were. The wear bar is still very visible! And, he said that I have about 40-50k left on my brakes. WOW! A real eye opener... Even if I needed brakes, I wouldn't have let Nissan touch my brakes since the last time they checked them, the mechanic forgot to tighten my lug nuts. SCARY!!! More
by Ashley4656
Employees Worked With
NA
September 15, 2015
Amazing Experience Everyone at Naples Nissan was extremely helpful, very knowledgeable, and went above and beyond to make my deal. I am a return customer to Naples Niss Everyone at Naples Nissan was extremely helpful, very knowledgeable, and went above and beyond to make my deal. I am a return customer to Naples Nissan because of the service and deals I have recieved there. I would highly recommend this dealership. Don't drive out of town stick with the local Naples dealership that we win you over once you walk in the door More
by Roadking14
Employees Worked With
Bob in sales, Angel Pagan, James Pool
September 09, 2015
WORST EXPERIENCE OF MY LIFE! Treated poorly when arrived at the dealership... was acknowledged at the door then left to sit for over 45 mins.. several employees walked by and woul Treated poorly when arrived at the dealership... was acknowledged at the door then left to sit for over 45 mins.. several employees walked by and wouldnt even make eye contact or ask if I had been helped. Waited for salesman then left wondering to find out info, and i had to call several times to find out where we stood. Promised multiple call backs never ever was contacted. We realized we have tough credit, but that is never a reason to treat someone so poorly, and at the time, they did not even know where we stood.. I WOULD NOT recommend this dealership OR the sales man RICK PISCOPO.. his followup and contact is nonextistent, promised mutiple times to call me back and never once did. If they couldnt help us, is understandable... but never excusable to NOT let us know that they couldnt, we knew we would be tough to get into a vehicle, and even tried to not waste their time, but apparently we did... I would NOT recommend this dealership to anyone! More
by dissatisfied customer
Employees Worked With
RICK PISCOPO (SPELLING?) NEVER OFFERED A BUSINESS CARD AT ALL!
September 07, 2015
Above & Beyond My experience was outstanding. It wasn't just about a sale being made it was more about my needs being may. My sales representative was VERY helpful. My experience was outstanding. It wasn't just about a sale being made it was more about my needs being may. My sales representative was VERY helpful. He was very concerned about my transportation. He wasn't pushy like most sales people. His attitude was warm. Thanks David David.... All the way from Ocala a HAPPY Customer More
by Happy Customer
Employees Worked With
David David
September 01, 2015
Positive experience! They were fast, friendly, and efficient during the purchase of my SUV. The whole dealership is full of positive energy. A comfortable experience and They were fast, friendly, and efficient during the purchase of my SUV. The whole dealership is full of positive energy. A comfortable experience and that is a big compliment coming from someone who dreads car deals...this was awesome. Penny M. More
by PennyM
Employees Worked With
David David
August 27, 2015
Xtremely simple sales process. Third car bought at Naples Nissan.In and out in two hours. Salesman Donald Perez is both knowledgeable and courteous.Manager James Pool made deal a b Third car bought at Naples Nissan.In and out in two hours. Salesman Donald Perez is both knowledgeable and courteous.Manager James Pool made deal a breeze. More
by wleete56@aol.com
Employees Worked With
Donald Perez, James Pool
August 27, 2015
Third time We have purchased three cars from Naples Nissan and have always had excellent service at the time of the sale and for service after. Rick Piscopo mad We have purchased three cars from Naples Nissan and have always had excellent service at the time of the sale and for service after. Rick Piscopo made sure we understood all the features on our new Altima. More
by Kasiusb
Employees Worked With
Rick Piscope
