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Naples Nissan
Naples, FL
721 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty"
We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices.
Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 721 reviews
January 18, 2016
Enter at your own risk and be prepared to be LIED to! They do not even get one star for anything, Just another one of their lies about supposedly "priding themselves in customer service". I will not recom They do not even get one star for anything, Just another one of their lies about supposedly "priding themselves in customer service". I will not recommend anyone to ever even step 10 feet away from these vulchers that do not want to let you walk out their door before you buy a car from them and so quick to take advantage - then slam the door shut on your face after you have those keys in your hand. Yes, I do regret the vehicle purchase that I made, I am out the money (for now) since they are not willing to honor their false advertising and more then likely sold me a car that has way more mileage then the "disclosure they gave me". It's okay, my satisfaction will be in knowing that I do my best possible to make sure everyone is aware of this. I will dedicate any time I have to, and make sure to let everyone know what risk they take when they walk through their door IN DETAIL! So.. Dear Nissan, I hope you not working with me, not caring at all about your LOYAL customer, after I have owned 9 of your vehicles was all worth it. I bet all those customers were not as important to you, you could afford to lose a future paying customers for all the ones you have already robbed, right?. AND.. I will will continue to take legal action against you, I am 100% confident that when all is said and done YOU will regret not hearing me out! I did my part and went into you to see if you can rectify the problem at hand and was told by your sales manager (I hope you give him a big pat on the back for this one), to "have my attorney contact you". Great! Time to play hardball and I am ALL game! I have already submitted fully detailed complaints with the BBB, FTC, Ripoff Report, Consumer Affairs, Channel 2 News in Naples, FL, The Naples Daily News. Sounds like you guys are really getting famous! you will be one the news and all over the Internet! WOW! congratulations!! I will make sure to follow those great instructions given to me today by your employee and "have my attorney contact you", I hope you have just as much joy with my attorney, as I did in doing business with you!! More
by Not giving up so easy or at all!
Employees Worked With
Obviously ones that do not know what customer service is really about!
January 14, 2016
Awesome Amazing service ..the sales rep took he's time explaning everything ...very nice personality...I'll decently been going back for my next car ...thnks Amazing service ..the sales rep took he's time explaning everything ...very nice personality...I'll decently been going back for my next car ...thnks to the employees at nissan ...for helping me get my car More
by Deftra
Employees Worked With
Vincent cafone
January 03, 2016
I have never had worse treatment from any dealer or merchant BUYER BEWARE. This dealership treated me HORRIBLY. I made a deal to purchase a new car from them. They appraised my trade and made me an offer. After BUYER BEWARE. This dealership treated me HORRIBLY. I made a deal to purchase a new car from them. They appraised my trade and made me an offer. After a deal by them to get the car from another dealership in trade, fell through, they kept my $1250 deposit and placed an order for a new car. Eight weeks later, when the new car came in, they refused to honor the agreement. They treated me rudely, did not return numerous phone calls, and wanted to renegotiate the deal. They told us the original contract we had signed, was toilet paper. I have never, ever, been subjected to such unprofessional, and rude treatment. On top of that, they lost the title, to my trade. I had to jump through hoops to replace the title that they lost. At least they agreed to reimburse me for the title replacement, and finally returned my deposit after holding it for 2 months. Calling Nissan Customer service did not help. I purchased a new car from another dealership one who honors their promises and commitments. The other dealer treated me with respect and dignity, and gave me a far better deal than Naples Nissan offered. I would never go near this dealership again. More
by Baddeal
Employees Worked With
James Pool
December 31, 2015
Awesome service The guy who took my car in for service was extremely helpful and friendly. I notified him of an odd smell from my car and he did everything he could t The guy who took my car in for service was extremely helpful and friendly. I notified him of an odd smell from my car and he did everything he could to help me. He went above and beyond. I was very pleased. More
by kgardiner1986
Employees Worked With
Robert Sneed
December 24, 2015
Amazing experience all the time in my services Really great attention and wonderful services thanks so much to Frank Beers and Oscar Campos the are really good and ver efficiency In all what I need Really great attention and wonderful services thanks so much to Frank Beers and Oscar Campos the are really good and ver efficiency In all what I need for my car in the services More
by Fernandog1983
Employees Worked With
Frank Beers and Oscar Campos
December 24, 2015
Great place to buy a vehicle!! I dealt with K C, Quinton Jacobs and Erica. Not only are they very friendly, they will give you the best deal. This is the second time that I have p I dealt with K C, Quinton Jacobs and Erica. Not only are they very friendly, they will give you the best deal. This is the second time that I have purchased a vehicle from Naples Nissan and I was given the same courteous service as the first time. I did a lot of research and found that they have the best deals from West Palm Beach to Naples. My daughter also purchased a vehicle from Naples Nissan and had the pleasure of dealing with K C and Quinton. Keep up the great work!! More
by Kat
Employees Worked With
K C, Quinton Jacobs and Erica
December 13, 2015
Exceptional Customer Service We went to buy a car. Kostein, our salesman went the extra mile to help us. He was attentive to our needs. As well as Josh, the manager who was very n We went to buy a car. Kostein, our salesman went the extra mile to help us. He was attentive to our needs. As well as Josh, the manager who was very nice to us. George was very friendly and took care of the paperwork. I would highly recommend Naples Nissan to others. More
by Holly222
Employees Worked With
Kostein, Josh, George
December 06, 2015
Thank you Naples Nissan! I am so grateful to the exceptional staff at Naples Nissan! I went to them in dire need of a vehicle with 3rd row seating, and of course some extras I I am so grateful to the exceptional staff at Naples Nissan! I went to them in dire need of a vehicle with 3rd row seating, and of course some extras I felt I needed. I was upside down in my Nissan Murano, and it was too small for my family of 6. The staff at Naples Nissan worked hard for me and I was able to purchase a brand new 2015 Nissan Pathfinder! Thanks Guys! I am a life long customer! More
by Kmarjac
Employees Worked With
Loida, Aaron Walker, Abe, Erica
November 20, 2015
xxxxxxxx Take advantage of you. Can't return your phone calls. Sold me a car literally two days later two tires blew out. Then in the same month it had problem Take advantage of you. Can't return your phone calls. Sold me a car literally two days later two tires blew out. Then in the same month it had problems starting 3 different times and when i took it back to their dealership they said it wasn't their problem.They tried to tell me I needed new brakes at 25k miles and when I told them last time they said my were in the green they said they would replace them for free.....come to find out going to sell my car they never did. SAVE YOURSELF TIME, MONEY AND STRESS DONT GO TO NAPLES NISSAN!!! More
by L19
Employees Worked With
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October 31, 2015
Nissan review I give this rating because i got awesome service when l went in.l was able tu get the car of my dream with there prices and hel.l apprecciate averythi I give this rating because i got awesome service when l went in.l was able tu get the car of my dream with there prices and hel.l apprecciate averything they did for me More
by mariolybaez
Employees Worked With
césar Gonzalez , Angel Pagan
