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Naples Nissan
Naples, FL
719 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty"
We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices.
Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 719 reviews
March 23, 2016
They are liars Naples Nissan I have had horrible experiences with 3 separate times. First time they showed me no respect and thought I couldn't afford my armada. I Naples Nissan I have had horrible experiences with 3 separate times. First time they showed me no respect and thought I couldn't afford my armada. I went to Jenkins Nissan and paid cash for. The second the lost my keys for 3 days when I was getting it serviced for a recall. The 3rd. Today, the commercial on the radio said altimas for 15k. I called 10min before I got there and they said they had a ton. When I got there they said sorry we just sold them all. They tried to sell me a 2015 with 40k miles for 15 k. This place is a joke they have discriminated against me and lied to me. I have NEVER written review before. But then again I have never been treated like this. More
by Wutang123
Employees Worked With
Ken. Don't know last name
March 22, 2016
Fantastic! I am so happy with the service I received at Naples Nissan. I went in looking for a certified used vehicle, due to tight finances, and walked away wit I am so happy with the service I received at Naples Nissan. I went in looking for a certified used vehicle, due to tight finances, and walked away with a brand new vehicle that still fit in my budget. I am so thrilled with my purchase and I would absolutely recommend working with Emanus Lansiquot. He and the entire team I worked with were wonderful! Thank you!!! More
by SuperHappy
Employees Worked With
Emanus Lansiquot
March 17, 2016
Great Service Advisor! I've been taking my 2011 Nissan Maxima to Frank Biers in service and I've been very pleased with his knowledge and professionalism. I work for another I've been taking my 2011 Nissan Maxima to Frank Biers in service and I've been very pleased with his knowledge and professionalism. I work for another dealership in Naples so I have an idea of how service advisors work and I have to say this guy knows his work!!. One thing I like about him is he explains everything to you of what was done to the car and is always on top of any situation presented. Great job!!!! More
by Caribbeanman
Employees Worked With
Frank Biers
March 17, 2016
Best dealership I have ever experienced I enjoyed every bit of my experience at Naples Nissan . From the moment I spoke to someone on the phone until we went to do paperwork. Blake Walker wa I enjoyed every bit of my experience at Naples Nissan . From the moment I spoke to someone on the phone until we went to do paperwork. Blake Walker was very impressionable, gave no pressure to purchase any one car and was very informative on the reality of our price range (what we wanted to pay). We picked the Nissan Rogue Select and I gotta say I was always a Chevy girl, But the Rogue was an incredible vehicle.... From there Chris Salano helped us do the paperwork, Again totally impressed with his light-hearted approach to our questions and jokes I could have stayed there all day with your people I never felt so much like I was a welcomed family member... Then came the icing on the cake the Financial Mgr. George .... Loved this guy too... This guy worked so hard for us and gave us the chance we needed to get the car we wanted at the price and financing we wanted ... LOVE THIS DEALERSHIP..... More
by The Bates Family
Employees Worked With
Blake Walker Chris Salano and George
February 15, 2016
professional, quick, friendly and thorough From the time I purchased the vehicle I was very impressed with the service and professional manner in which I have been treated. From sales to ser From the time I purchased the vehicle I was very impressed with the service and professional manner in which I have been treated. From sales to service they are excellent and I have recommended them many times and will continue to tell my friends about them and will continue to rely on them for my transportation needs with confidence. More
by dianeguyer
Employees Worked With
Dave Chrobak
February 12, 2016
Sales and Service Jeremy V was great on the Sales side. Very solid experience. No pressure and excellent follow up. If I am in the market again, I'd go back to Naples N Jeremy V was great on the Sales side. Very solid experience. No pressure and excellent follow up. If I am in the market again, I'd go back to Naples Nissan and work with Jeremy. More
by CAC
Employees Worked With
Jeremy V
February 12, 2016
Great service Brought new car back in for a minor service issue. Robert was extremely professional and efficient. The process went smoothly. I appreciated no wasted Brought new car back in for a minor service issue. Robert was extremely professional and efficient. The process went smoothly. I appreciated no wasted time and car being properly cared for. More
by CAC
Employees Worked With
Michael
January 26, 2016
Wonderful, helpful, fun experience Showed up at Naples Nissan just looking around, wondering about trading vehicles. Bumped into Sean Lenick. For the first time our life, it's been a Showed up at Naples Nissan just looking around, wondering about trading vehicles. Bumped into Sean Lenick. For the first time our life, it's been a wonderful experience buying a new vehicle! And this year we'll be 90 and 84! Thank you Sean!! Consider him very patient, honest and trustworthy. We would happily work with Sean again. More
by EC and Faye
Employees Worked With
Sean Lenick
January 18, 2016
Enter at your own risk and be prepared to be LIED to! They do not even get one star for anything, Just another one of their lies about supposedly "priding themselves in customer service". I will not recom They do not even get one star for anything, Just another one of their lies about supposedly "priding themselves in customer service". I will not recommend anyone to ever even step 10 feet away from these vulchers that do not want to let you walk out their door before you buy a car from them and so quick to take advantage - then slam the door shut on your face after you have those keys in your hand. Yes, I do regret the vehicle purchase that I made, I am out the money (for now) since they are not willing to honor their false advertising and more then likely sold me a car that has way more mileage then the "disclosure they gave me". It's okay, my satisfaction will be in knowing that I do my best possible to make sure everyone is aware of this. I will dedicate any time I have to, and make sure to let everyone know what risk they take when they walk through their door IN DETAIL! So.. Dear Nissan, I hope you not working with me, not caring at all about your LOYAL customer, after I have owned 9 of your vehicles was all worth it. I bet all those customers were not as important to you, you could afford to lose a future paying customers for all the ones you have already robbed, right?. AND.. I will will continue to take legal action against you, I am 100% confident that when all is said and done YOU will regret not hearing me out! I did my part and went into you to see if you can rectify the problem at hand and was told by your sales manager (I hope you give him a big pat on the back for this one), to "have my attorney contact you". Great! Time to play hardball and I am ALL game! I have already submitted fully detailed complaints with the BBB, FTC, Ripoff Report, Consumer Affairs, Channel 2 News in Naples, FL, The Naples Daily News. Sounds like you guys are really getting famous! you will be one the news and all over the Internet! WOW! congratulations!! I will make sure to follow those great instructions given to me today by your employee and "have my attorney contact you", I hope you have just as much joy with my attorney, as I did in doing business with you!! More
by Not giving up so easy or at all!
Employees Worked With
Obviously ones that do not know what customer service is really about!
January 14, 2016
Awesome Amazing service ..the sales rep took he's time explaning everything ...very nice personality...I'll decently been going back for my next car ...thnks Amazing service ..the sales rep took he's time explaning everything ...very nice personality...I'll decently been going back for my next car ...thnks to the employees at nissan ...for helping me get my car More
by Deftra
Employees Worked With
Vincent cafone
