Naples Nissan

Horrible experience. What a horrible experience. 1) Did NOT pay off my trade in as agreed to in the contract. 2) Sold the car that they had located for me after I agre What a horrible experience. 1) Did NOT pay off my trade in as agreed to in the contract. 2) Sold the car that they had located for me after I agreed to purchase it. Avoided telling me, avoided returning calls, and changed stories multiple times. "I'm going to be honest with you, we sold the car we had located for you" to "There was no car located for you yet" despite having a signed contract with a valid VIN on it. 3) Rude service after they realized they botched the deal. They did not change my license registration when I went to pick my old car up so they sent me off in a car with illegal tags. 4) After purchasing the same car with a better deal in Port Charlotte they did not change the registration in their system so I am still having to use dealer tags. Don't waste your time here. Ended up going to Harbor in Port Charlotte and got a much better deal with infinitely better customer service. More

The Best Car and Best Service I ever had Naples Nissan is fabulous! I am never disappointed in their service and consideration. They provide shuttle service back to my home if I can't wait. Naples Nissan is fabulous! I am never disappointed in their service and consideration. They provide shuttle service back to my home if I can't wait. They go the "extra mile" on service which is difficult to find nowadays. Margie More

Best service experience i ever had A+ service, from the service writer to the thechs the are super professional and knowledgeable. The service writer and the technician walked me thru A+ service, from the service writer to the thechs the are super professional and knowledgeable. The service writer and the technician walked me thru all the sevice been done to my GTR. More

Survey Best car dealer in Naples. Love my car. It would be nice to have service agreements in computer. Ready to see. So emplyee can see . and customer is no Best car dealer in Naples. Love my car. It would be nice to have service agreements in computer. Ready to see. So emplyee can see . and customer is not embarresed when asked for money. Small detail but needed. Thank you. Diana Daily More

Happy customer !!! Everyone at naples Nissan made us feel like part of the family !! They made sure We got the vehicle we wanted even if it had to come from out of town Everyone at naples Nissan made us feel like part of the family !! They made sure We got the vehicle we wanted even if it had to come from out of town ! The whole staff was very professional n friendly !! We will Definitely recommend friends n family ! More

Can't beat the service I drove from Lehigh because I'm not a fan of the fort Myers dealer. I dealt with Oscar campos, very nice guy. I only Went in for an oil change but he I drove from Lehigh because I'm not a fan of the fort Myers dealer. I dealt with Oscar campos, very nice guy. I only Went in for an oil change but he took care of a recall so I wouldn't have to make another trip. Can't complain, they even Washed and vacuumed my car for me. 5?? More

Service Department I recently took our 2013 Nissan Altima in for a problem with our air conditioning. The car only had 46,000+ miles and was out of warranty. Oscar the S I recently took our 2013 Nissan Altima in for a problem with our air conditioning. The car only had 46,000+ miles and was out of warranty. Oscar the Service Manager was very helpful in getting the repairs done, he worked with us since the car had low miles further backing the faith I had in the Nissan product. Our experience from the initial purpose 3 years ago to our most recent service has been fantastic. More

Great Service I have purchased two Nissans in the last 6 yrs from Naples Nissan. I have always taken to them to Naples Nissan for service. I have been very pleased I have purchased two Nissans in the last 6 yrs from Naples Nissan. I have always taken to them to Naples Nissan for service. I have been very pleased with the service department there. Before purchasing from Naples Nissan, I had used another local Nissan dealership and was not happy with their service department or salespeople. The people at Naples Nissan are very professional and friendly, It is very clean and bright. I really appreciate going there. More

Smooth Transaction Our salesman Matt showed exemplary professionalism throughout our purchase of a new Nissan Sentra and his boss Ken checked in with us every step of th Our salesman Matt showed exemplary professionalism throughout our purchase of a new Nissan Sentra and his boss Ken checked in with us every step of the way! I wouldn't go anywhere else to purchase a new car. More

Strong arm tactics I would not recommend Naples Nissan. My wife and I visited there yesterday to look at a rogue. When we were greeted by the salesman I told him my full I would not recommend Naples Nissan. My wife and I visited there yesterday to look at a rogue. When we were greeted by the salesman I told him my full intentions and what we were looking for and that we were also going to go to Sutherlin Nissan in ft Myers and whoever had the better deal would win our business. We went through the typical car sales routine. The salesman did an appraisal of our current trade ins value at 13k which I was happy with so I told him to put the numbers together and see what they had to offer. He went to the sales manager with our trade in information and the car that we had chosen and came back a few minutes later with a rediculous proposal and tried to sell is on payments. I asked him what the price of the vehicle was and he kept referring back to the payments. I told him that I wanted to see what we were actually going to pay for the car so I could compare it to the other dealership. He went back to the office and brought back his manager who showed us the numbers and tried to explain them to me but now our trade was only worth 10k and there were no incentives. I told him that was not going to work so he asked what can I do to earn your business and I gave him an offer that I knew there was no way they would go for but I wanted to see their counter offer. He went to the office to talk to his manager and came back saying they were very close but wanted us to sign something to go any further. A fourth grader could have done the math and told you this deal wouldn't work but he said they were very close. I again said I want to see your best offer so I can compare it to the other dealership. He proceeded to tell me that the other dealership couldn't do any better than them and the the other dealership was a bunch of snakes. We got up and left went to Sutherlin Nissan, talked to the salesman told him what we were looking to accomplish he made us an offer, we counter offered they gave us 12k for our trade but what really floored me is when we went to the finance managers office with a deal we were happy with at 2.9% financing, the finance gave us more rebates and said even though it's late and I can't get ahold of the bank right now, I can get you a better interest rate and put us at 0.9% . Have you ever heard of anything like that? Cudos to Sutherlin More