Naples Nissan

courtesy and politeness and knowledge A gentlemen at the front desk named Steve was very courteous and helpful. He explained everything that they were going to do with the car. A gentlemen at the front desk named Steve was very courteous and helpful. He explained everything that they were going to do with the car. More

Exceptional friendly service I felt welcome from the time I first drove up. Wonderful friendly servicemen and counter clerks. Leon made my first visit with my 2017 370Z wonderful I felt welcome from the time I first drove up. Wonderful friendly servicemen and counter clerks. Leon made my first visit with my 2017 370Z wonderful. I definitely will not dread having to get my routine services does done here! Thanks Naples Nissan! More

good people great service Leon, my service writer was personable and professional. He even provided a time update to me about halfway thru the visit - much appreciated since I Leon, my service writer was personable and professional. He even provided a time update to me about halfway thru the visit - much appreciated since I was waiting for my car. More

Amazing customer service! Upon pulling into the service department,Danny greeted me as soon as I opened my car door and got me taken care of promptly. I think I waited 30 minut Upon pulling into the service department,Danny greeted me as soon as I opened my car door and got me taken care of promptly. I think I waited 30 minutes max! He went over everything that was done and everything my car needed for the next visit. His customer service skills were exceptional. More

Amazing! The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about The service rep I had was so helpful to me! From getting the problems identified to working thru the warranty process made me feel really good about my experience. Then he surprised me by taking care of one problem by himself!! More

In and out I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was r I came in for an oil change. I got helped with right away and received Excellent assistance. I left my car and received notification that my car was ready under two hours. Excellent service experience. More

Pleasantly Surprised! As a general rule, NOBODY likes shopping for a new car. The process can be quite daunting, with lots of decision-making and haggling. Time and money-r As a general rule, NOBODY likes shopping for a new car. The process can be quite daunting, with lots of decision-making and haggling. Time and money-related decisions are stressful obstacles for many people, nevermind that the end result in this case is an expensive item that is considered symbol of safety and status. I arrived at Naples Nissan a few hours after being confronted with a dead battery in my leased Ford. I am 7 months away from my lease ending, so I really wasn't in an ideal position to make a new car-buying (or leasing) decision. I left Naples Nissan a few hours later, with a renewed faith in car salesmen, a headful of knowledge, and brand new Rogue! The dealership was energetic and full of educated, motivated people passionate about their industry. The sales process wasn't as drawn out as other ones I have experienced, and I feel like the employees I dealt with actually cared about my personal circumstances. Thank you, Naples Nissan! More

Service Once we got the process started, everything went very well. Initially, it seemed that there were actually too many service reps and upon arrival, we Once we got the process started, everything went very well. Initially, it seemed that there were actually too many service reps and upon arrival, we felt somewhat ignored. We also had a VERY difficult time setting up an appointment. I was told twice that I would get a call back and never did. Finally KC, who I think is the service mgr set up my appointment after hours. He was very helpful. More

Awesome Service! It is nice to go to a dealership that always gives you 100% service care. I always deal with Just Perez as my service advisor and John Wilks service It is nice to go to a dealership that always gives you 100% service care. I always deal with Just Perez as my service advisor and John Wilks service mechanic. Both of these gentlemen give their 100% to make sure that the job is handled and serviced in a professional manner. Thanks Naples Nissan!! More