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Naples Nissan

Naples, FL

2.9
719 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty" We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices. Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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3640 Pine Ridge Rd

Naples, FL

34109

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Showing 719 reviews

May 01, 2018

Quick and simple Good job! Will be back for next service. Always simple and at a good price, while being efficient. Have not had a single problem yet. More

by Adin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blonde Women - not sure sorrh
May 16, 2018 -

Naples Nissan responded

Adin, Thank you for your recent review of our service department. We appreciate you for letting us know when we are doing a good job. Thank you for being our customer. Sincerely, Ken Caraglio Director of Customer Relations Naples Nissan

April 30, 2018

Routine Service Please fix the car wash. I drove across town and would have gone to another provider if I knew that the car wash was out of service. More

by Deb Salvatore
Recommend Dealer
Yes
Employees Worked With
Oscar
April 19, 2018

Excellent service. Had wonderful service. They squeezed me in last minute for an oil change and tire rotation. They also did a voluntary recall. All in all it was a smoo More

by Kittywolf13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 19, 2018 -

Naples Nissan responded

Thank you for your recent review of your visit with us here at Naples Nissan Service. We appreciate you taking the time to let us know when we are doing a good job and what we need to improve upon. Danny is a valued member of our team and has recently been recognized by Nissan for Customer care excellence. Thank you for being our customer. Sincerely, Ken Caraglio Dir. Of Customer Relations ' Naples Nissan

April 09, 2018

very good I had a very good experience with Nissan dealer the employee Oswald he was very helpful and friendly with me he treat me very nice just the payments t More

by janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
oswaldo
April 04, 2018

Friendly,timely and expert service! My 2014 Nissan Murano had a battery issue and the vehicle would not start. I called the Naples Nissan dealership and was quickly transferred to Nissa More

by GreatSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 04, 2018 -

Naples Nissan responded

Thank you for your review. I am so happy we were able to assist you in your time of Need. Naples is proud of our service staff and Steve is a valued member of our team. It is nice to know when we positively impact our customers life. Thank you for your continued business. Sincerely, Ken Caraglio Director of Customer Relations Naples Nissan

March 18, 2018

Great Customer Service When I first arrived for the first time i wasn’t sure where to go, someone approached me and helped me through the whole thing! More

by SarahCusano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny T.
Mar 22, 2018 -

Naples Nissan responded

Thank you for your review. Our goal is to make this and easy and enjoyable experience. We appreciate you telling us that we are achieving our goals. Thank you for being our customer. Ken Caraglio Dir. of Customer Relations

March 16, 2018

Oil change My service rep was not available when I arrived so Gabby took over. She was great and went over everything and quoted the price again. I went into ton More

by Niniloveu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Mar 16, 2018 -

Naples Nissan responded

Thank you for your review of your recent visit to Naples Nissan. I am happy to hear you were taken care of. We appreciate you taking the time to write about your experience. I know Gabby will be thrilled to see how she impacted your day. Thank you for being our customer. Ken Caraglio Director of Customer Relations

March 16, 2018

Danny is a bomb service rep! Thanks for always taking good care of my baby! I know we are always in good hands when we come see you to get her serviced! More

by Gucci007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 22, 2018 -

Naples Nissan responded

Thank you for your review. We appreciate the trust you put in us to take care of your vehicle and it is nice to know how you feel as well. Thank you for being our customer. Ken Caraglio Dir. of Customer Relations

March 14, 2018

Recall notice All ok fast service Glad they could get me in and fix recall quickly I was visiting from KC and it was no problem I will be moving to Naples soon More

by SharonFisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center
Mar 15, 2018 -

Naples Nissan responded

Thank you for your review. I want to stress it is a team effort here and I an blessed to have a great team working with me. We appreciate your business. and the opportunity to continue to earn your business. Ken Caraglio Director of Customer Relations Naples Nissan

March 13, 2018

Replace a recalled airbag and check air conditionning Contrary to other dealers who would have charge a big amount for the work, I had a very satisfying charge for what they did to my car. As usual. i we More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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