Naples Nissan

Very Happy I was happy with the great customer service i received. My service attendant was able to get my repairs done quickly for me. Overall an wonderful exp I was happy with the great customer service i received. My service attendant was able to get my repairs done quickly for me. Overall an wonderful experience. More

heartbroken experience I bought a Dodge from Nissan dealer. In 2 month and 400 miles drive, the car broken. I tried to get refund/trade in for another car. I paid 12K 2 mont I bought a Dodge from Nissan dealer. In 2 month and 400 miles drive, the car broken. I tried to get refund/trade in for another car. I paid 12K 2 month ago, and got $3500 for trade in yesterday. there was no deal. The saleman was very "perfessional" and treated me as a 3 yrs old who made lots of mistakes even I am his mom's age. He told me I should do the research on the car and buy all the warranty. I should know mechanic and business rules before I walk in this dealer. I didn't. I have a Nissan Altima for years and I am happy for it. I came Nissan dealer and told them I wanted a car simple and reliable. Now here is where I am. The saleman tell me you can't tax back. I know the basic US tax law: the return products put to cost and minus by profit. No profit, no tax. The principle of this is US value integrity and customer service. However, how can I explain the basic business rule to a businessman who is lying. I come back home late from dealer without appetite. This is the second night I can't sleep since the car broken. I cried at night. I remember the best car seller. His secret is "integrity". He treat one customer right, and he get all the customer's family members, friends and next generation. He sell car quick and happy. The principle of Japanese big company is altruism. The company supports the customers, so the whole world support the company. The company automatic grow bigger and bigger. How can a company gets nutrition from customer's tear which is so bitter and poison. Money is a ruler for value, but value is much more than money. If a company get the money and lose value, it likes eat junk. One can get full, but will sick. Tonight, when the whole world sleeps. I am sleepless and cry. I wish all businesses are integrity. Not only because the business is the fundamental of economy, but it setup the tune of community. Bad business environment is contagious for the society. It spread dishonest and poor money value. 2 month ago, I walked into Nissan dealer and stepped into a xxxx. Yesterday, I tried to clear up and made a big mess. I hope nobody get trapped as me. I hope the trouble come and go. I hope all the single mom get a nice sleep:) More

2019 Armada Squeak Our brand new 2019 Armada with approximately 2000 miles had a terrible squeak that I thought was behind the dash on right side, or in right front whee Our brand new 2019 Armada with approximately 2000 miles had a terrible squeak that I thought was behind the dash on right side, or in right front wheel well. I took the vehicle in for troubleshooting on a Wednesday morning. First thing, Mike my service advisor, asked if I would stick around to have their shop foreman Danny ride with me so he could hear the squeak. The service department had our Armada for 3 days locating and fixing the squeak. Danny told me they had a hard time isolating the location of the squeak. I appreciate the fact that although we did not purchase this vehicle from Naples Nissan, they were persistent/determined to locate and fix the problem. I also appreciate Mike (my service advisor) keeping me informed of the status of our vehicle. More

Excellent! David and Wade were extremely helpful in getting what I want. The process was generally quick and they even opened a little earlier just for me! Very David and Wade were extremely helpful in getting what I want. The process was generally quick and they even opened a little earlier just for me! Very accomodating! More

Satisfied and highly recommend dealership! I’m very satisfied with my new Nissan Rogue! Everyone that I met was very pleasant to speak to. They made sure I got the exact car I wanted at a reaso I’m very satisfied with my new Nissan Rogue! Everyone that I met was very pleasant to speak to. They made sure I got the exact car I wanted at a reasonable price! More

Time for a new truck Purchased my first 2 Titans in ‘04 and’06 from Naples Nissan. Never had a problem with service or being led on, that all changed when new owner took o Purchased my first 2 Titans in ‘04 and’06 from Naples Nissan. Never had a problem with service or being led on, that all changed when new owner took over. Now that you are Naples Nissan again I am looking forward to reestablishing the relationship and hopefully the same level of service you were known for in the past. More

Car sv Great service provided by KC always asking if there is anything more that is needed. Friendly , warm feeling every time we are the at the dealership Great service provided by KC always asking if there is anything more that is needed. Friendly , warm feeling every time we are the at the dealership ! More

Purchase Kris is an excellent salesman. He was very thorough . He made me feel relax and that he genuinely cared about helping get the right vechicle for my da Kris is an excellent salesman. He was very thorough . He made me feel relax and that he genuinely cared about helping get the right vechicle for my daughter . I found everyone was quite friendly . I would definitely recommend Kris as as saleman. My overall experience was a good one More

Truly Exceptional! Jessica went above and beyond to make sure my experience was pleasant! I can contact her directly and she helps determine the necessary services. I Jessica went above and beyond to make sure my experience was pleasant! I can contact her directly and she helps determine the necessary services. I highly recommend her!!! More

Great service! I have always brought my car to Naples Nissan and ALWAYS enjoy their service department. My car is in great shape with their help! Thank you so much! I have always brought my car to Naples Nissan and ALWAYS enjoy their service department. My car is in great shape with their help! Thank you so much! More