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Naples Nissan

Naples, FL

2.9
719 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty" We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices. Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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3640 Pine Ridge Rd

Naples, FL

34109

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January 04, 2020

Sean Lenick was professional, knowledgeable, friendly and went out of his way in meeting my needs. Lori was patient, thorough, friendly and knowledgeable guiding me through the financial closing papers. Kael More

by Sam4735
Recommend Dealer
Yes
Employees Worked With
Sean Lenick, Kaela Prescott, Lori
Jan 08, 2020 -

Naples Nissan responded

Thank you for your kind review and recommendation! We hope we can be of service again soon!

January 03, 2020

Very professional and quality service. My vehicle was serviced and workmanship and mechanical were outstanding. comfortable surroundings and nice customer amenities. Thank you and that’s all I have to sa More

by marj.mansur
Recommend Dealer
Yes
Employees Worked With
Mr Lawrence
Jan 08, 2020 -

Naples Nissan responded

We are so happy to hear that you had such a great experience with us! Please come see us again soon!

December 16, 2019

False advertising They advertised on the radio that if your vehicle is under 5 years old and under 60000 thousand miles they will pay you manufacturer suggested retail More

by Roberthald88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David and gabrial
Dec 17, 2019 -

Naples Nissan responded

We are very sorry you feel this way. We have discussed your transaction with Gabriel and he stated he was giving you base MSRP. Base MSRP is what our ad states. However, the monthly payment was still much higher on the titan than you wanted. If you want to go over the numbers, we are happy to visit with you. Please contact me at 239-919-1577.

November 30, 2019

Excellent Earl and everyone was great. I do believe this is my third time sending this. I would recommend that all surveys be combined. Thank you More

by jjinnaplesjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl
Dec 03, 2019 -

Naples Nissan responded

Thank you for your review!

November 13, 2019

recall experience Had two recalls for my Rogue and they were completed earlier than expected. Nice clean waiting area with snacks. And to top it off they washed my car. More

by shuttle13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Stafford
Nov 13, 2019 -

Naples Nissan responded

We are so happy you had such a great experience with us! Thank you for this kind review.

November 10, 2019

Laurence was terrific.. He was extremely helpful and kind. The appointment was super fast as promised. I will definitely bring my car back for future service appointments. More

by Jenn Mc
Recommend Dealer
Yes
Employees Worked With
Laurence
Nov 11, 2019 -

Naples Nissan responded

Thank you so much for your kind review! We are so happy we could really help you out, and we look forward to your next visit!

October 18, 2019

15,000 mile inspection Friendly and professional service. All around great job for a reasonable price. Didn't have to wait too long and the car was immaculate after all th More

by KCom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Stafford
Oct 18, 2019 -

Naples Nissan responded

Hi there, thank you for your kind comments about our service team. We hope to be of service again soon!

October 18, 2019

Past experienc Although the recent service was outstanding, thanks to Earl, my past service experiences have been below average. For example, I recently left 2 voic More

by rcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl
Oct 21, 2019 -

Naples Nissan responded

Hi there, we are so happy to hear that your most recent service experience was finally up to par. We really care about our clients, and we appreciate your honest feedback!

October 18, 2019

Salesman Sean Excellent service and excellent attendant I come back and come back I love Nissan from 2008 and I never change my cars in other dealer different of More

by Luis Olarte and Helena Buenaventura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and George carter
Oct 21, 2019 -

Naples Nissan responded

Hi there, thank you so much for your kind review! We hope to be of service again soon!

October 12, 2019

Excellent service, fast and friendly, highly recommend Had a great experience at Naples Nissan, was greeted upon arrival, wasn’t hounded like at most dealerships, salesman Michael Maenza was awesome, didn’ More

by Aaronmmoritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Maenza
Oct 14, 2019 -

Naples Nissan responded

Hi Aaron, congrats on your new vehicle! We are so happy we could help you out. Please come see us again when you are in need of more help!

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