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Naples Nissan

Naples, FL

Overview
Employees
Reviews
Vehicles
2.9
719 Reviews
Naples Nissan in Naples located near Fort Myers Florida is Southwest Florida's only "Nissan Circle of Excellence" Award winning dealership. We are the home of the "Nationwide Lifetime Warranty" We feature a robust inventory of New Nissan cars, trucks and SUV's as well as the areas largest selection of quality pre-owned cars at the guaranteed lowest prices. Our state of the art service center features a comfortable lounge, shuttle service and service loaner program.
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3640 Pine Ridge Rd

Naples, FL

34109

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Showing 719 reviews

May 08, 2020

Went to about 12 other dealerships before I came across this amazing place. Everyone was so welcoming here. All the other dealerships would not go through what this place went through with me. The man that More

by Jayfern1113
Recommend Dealer
Yes
Employees Worked With
Julio Venage
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April 21, 2020

Reliable They spent a couple of days trying to find the vehicle problem. When they couldn’t I wasn’t charge. So far the problem has not returned. I have used t More

by kist0932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 23, 2020 -

Naples Nissan responded

It really means a lot to us that you took the time to write such a positive review about Naples Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

April 21, 2020

Fantastic experience. I had to send my teenage daughter to get our first oil change and tire rotation for our new Rogue. James took care of her right away. She was in and out in less time than expected More

by robscheffler21
Recommend Dealer
Yes
Employees Worked With
James Wilson
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Apr 23, 2020 -

Naples Nissan responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 13, 2020

worst new car buying experience ever!!! nissan is a great car. naples nissan horable car dealership!!! The most disappointing car buying experience I have ever had. I highly recommend going More

by tonycann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Carter
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Apr 29, 2020 -

Naples Nissan responded

Hello Tonycann. Hopefully I was able to resolve the issues we spoke about and you are satisfied with the results. We truly care about customer satisfaction at Naples Nissan. Please let me know if there is anything else I can do for you in the future. Thank you, Kaela Prescott

Apr 29, 2020 -

tonycann responded

Kaela. Thanks again!!! You were fabulous!!! It was the rest of my encounters with the dealership. I can’t even put into words my disappointments With the incompetence that goes on around there. My car buying experience there was just one problem after another before I even signed the papers that I’m shocked that I even did sign them. Had a not been trapped 100 miles from home with no way to get back I never would’ve signed.

Apr 29, 2020 -

Naples Nissan responded

I understand the frustration and so sorry you experienced that here. If I can do anything for you in the future please don't hesitate to reach out to me. Thank you, Kaela Prescott

April 02, 2020

100 % SATISFIED EXCELLENT SERVICE,EXCELLENT ATTENTION.I'M 100% SATISFIED WITH THE CHECKUP THEY GAVE MY CAR.THANK YOU.HAVE A GREAT AFTERNOON.GOD BLESS YOU.TAKE CARE More

by dennisherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES WILSON
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Apr 03, 2020 -

Naples Nissan responded

Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Naples Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.

March 28, 2020

Great Service Everyone here is very courteous and keeps you update on wait time. Very knowledgeable at customer service to what your needs are and what to expect to More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I came in contact with was great
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Mar 28, 2020 -

Naples Nissan responded

Bob, we are pleased to hear of your experience with us here at Naples Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 26, 2020

Brian the advisor in service was great! My technician even came out and went on a drive with me to confirm the noise! Great overall Experience!!! More

by Derek from NY
Recommend Dealer
Yes
Employees Worked With
Brian
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March 18, 2020

Best deal ever Our salesman, Mario, was knowledgeable and patient. Answered all of our questions or found someone who could. Explained the process of an out of state More

by Pam
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario
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Mar 20, 2020 -

Naples Nissan responded

Thank you so much for your kind words about your experience here at Naples Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 15, 2020

I had a sales named Mario two yrs ago. He contacts me every now and then to check up on me. Went into the dealership the other day. He remembered me by name. What I bought and even my son. He was the bes More

by Tracyturner2008
Recommend Dealer
Yes
Employees Worked With
Mario
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Mar 17, 2020 -

Naples Nissan responded

Tracy, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a wonderful day.

March 14, 2020

Fast service in a professional manner.I was an excellent Fast service in a professional manner. I was an excellent experience. Waiting room is confortable and you have options for a nice waiting Thanks N More

by Jorge
Recommend Dealer
Yes
Employees Worked With
James Wilson
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Mar 16, 2020 -

Naples Nissan responded

Jorge, we're glad to hear our staff took such great care of you! Here at Naples Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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